Limits and defaults - Squad Docs

This page lists the limits and default values in Squad that you can reach or see. Each row gives the value, what happens at the limit, and the page that explains the feature. Squad sets no limit on how many teammates, tasks, or docs you have. Credit amounts, prices, and billing numbers are not on this page. They are on What Squad costs.

Setup and account

Item	Value	What happens at the limit	More
Password	At least 8 characters	A shorter password is refused.	Get started
Email verification code	8 digits, valid for 15 minutes	An expired code does not work. Ask for a new one.	Get started
Build of your cloud computer	About 2 minutes, up to 3 attempts	A request to build the computer that gets no answer is sent again after 2, 5, and 10 seconds. If it still gets no answer, the next attempt starts about 45 seconds later. If all attempts fail, the setup screen shows an error. The last step, Final checks, also brings your cloud computer up to date, Claude Code included, before your squad opens. If that is not done 15 minutes after Final checks started, your squad opens anyway.	Fix setup problems
A build of your cloud computer with no progress	30 minutes	Squad counts the build as stopped. The building screen gives way to the setup form, which says “Your squad’s setup stopped before it finished. Launch it again.” The page checks every 30 seconds while the building screen is open, and not in the first 2 minutes after the screen opened. A new launch can then take over the build. Squad for Mac goes back to its setup screen too.	Fix setup problems
Smallest context window of a model that Squad offers, in the Cloudflare Workers AI group	128,000 tokens	A model with a smaller window is not offered in the model lists. Qwen3 30B (Workers AI) and Llama 3.3 70B (Workers AI) were removed. The next save in the dashboard removes them from AI your squad may use and from the fallbacks. A teammate set to one keeps it, shown as “not in your allowed models”. Squad for Mac does the same from version 1.0.98, and shows such a teammate’s model as “no longer offered”. Version 1.0.97 still lists them.	Choose models and manage AI accounts
Context window of Claude models on a Claude connection	1,000,000 tokens for Claude Fable 5.2, Claude Fable 5.1, Claude Opus 5.5, Claude Sonnet 5.5, and Claude Haiku 5.5	Squad sets this window for these models on your cloud computer. On Claude Code, Claude Code sets the windows itself.	Choose models and manage AI accounts
Model a new squad starts on	Set by the provider that you pick at setup. Claude Code: Claude Code Opus 5.5. ChatGPT · Codex: GPT-6.1 Sol. GitHub Copilot: Copilot Claude Sonnet 4.6. Claude: Claude Opus 5.5. MiniMax: MiniMax M2.7. Z.ai: GLM-5.3 Flash (Ox Alpha). Grok: Grok 4.6. Gemini: Gemini 3.8 Flash. Kimi: Kimi K3. OpenRouter: OpenRouter Claude Opus 5.5. Qwen Cloud: Qwen 3.8 Max. Cloudflare Workers AI: DeepSeek V4 Pro (Workers AI). OpenCode: GPT-5.6 Sol (OpenCode).	Change it in Thinks with on Settings > AI. Connecting another provider later does not change it.	Choose models and manage AI accounts
Check of the ChatGPT sign-in banner when you come back to the tab	At most once a minute	A return within the minute checks when the minute is up, if the tab is still in front. The banner also updates at once when your squad opens, when you open AI, and after you connect or disconnect an account.	An expired AI connection
Check for newer GitHub Copilot models after you connect Copilot	Every 20 seconds, for up to 15 minutes, while AI is open	The models show when your cloud computer has loaded them. That waits until no teammate is working.	Connect your AI subscription
Device code sign-in for an AI account	5 minutes	The sign-in stops. In Settings > AI, the window shows “Authorization timed out. Please try again.”	Connect your AI subscription
New teammate ready for work	About 2 minutes after the chief of staff creates it	Until then, work sent to the new teammate can go to the chief of staff instead.	Add, change, and pause teammates
Your name in Settings > Squad > General	Up to 80 characters	A longer name is refused with “That name is too long. Please keep it under 80 characters.” An empty field is not saved. A name that a teammate already uses is refused.	Settings reference
Reason when you cancel your subscription	20 to 5,000 characters	With fewer than 20 characters, the screen says “Please write at least 20 characters.” and the cancel button stays off. The field stops at 5,000 characters.	Manage your subscription
Failed renewal payment	Locks at once. If the card is not updated within 30 days of the failed payment, the subscription is canceled	The lock screen says “Your last payment didn’t go through” and names no date. Squad sends no email, but the billing portal can email the owner about the payment. Until the subscription is canceled, Squad keeps the squad, its data, and the email inboxes of your teammates, and a card update unlocks the squad when the payment goes through. After the subscription is canceled, the squad’s data can be deleted at any time.	If a payment fails
Deletion of a squad whose subscription ended	Any time after the end of the paid period	Squad gives no date and sends no email. An owner who got an email with a deletion date before November 15, 2026 keeps that date: the squad is not deleted before it.	What happens at the end date
Money-back guarantee on your first payment	7 days after you subscribe	Email support@squad.so from your account email within 7 days. Renewals and credit purchases are not refundable.	Manage your subscription
Chief of staff per squad	1	A teammate cannot create a second chief of staff.	Add, change, and pause teammates
A workspace reset with no progress	30 minutes	The checklist closes and says “The reset stopped before it finished.” Start the reset again to finish it. Until then, a new reset is refused.	Reset your workspace

People

Item	Value	What happens at the limit	More
Invite link	Works for 7 days, once, and only for the invited email address	The invite page says “This invite expired”. Invite the same address again. The new link replaces the old one.	Invite people to your squad
Seats in total	No limit	Not applicable. Buy more seats in another purchase.	What Squad costs
Seats bought in one purchase	1 to 100	− and + on Billing stop at 1 and at 100.	Invite people to your squad
Seats used	1 for each person you invited and 1 for each open invite. The owner uses none.	With every seat in use, an Administrator cannot invite. The owner’s invite adds one seat with Invite and add a seat. If the seats filled up meanwhile: “Every seat is in use. Buy another seat first.”	Invite people to your squad
Release seats	Only seats that nobody uses and that no waiting invite was bought for, all at once	”Those seats are in use. Remove people or revoke invites first.”	Invite people to your squad
Teammates a new person can use	Every teammate, including ones added later	Narrow the list with All teammates on the person’s row in Settings > People.	Invite people to your squad
Items in a person’s Activity	The newest 8 in each section: Questions they answered, Task comments, Squad chat	Older items do not show.	See what a person did

Tasks and questions

Item	Value	What happens at the limit	More
Files on one note on a task, or on a new task	10 files	The note or the task is refused with “A note can carry at most 10 files.”	Tasks
Files with one answer to a question	10 files	The card says “An answer can carry at most 10 files.” and adds none of the files you picked.	Send files with an answer
Files on one task, in total	No limit	A task holds every file given with it, in its notes, and with answers.	Tasks
Files in a task’s Files list	The newest 50	Show more files shows 50 more each time.	Tasks
Stuck mark	More than 2 days with no update, on a teammate’s task in Working on it, or assigned in Not started	The card shows Stuck for N days · no progress. Tasks marked Ongoing never get this mark. A person’s own task never gets it.	Tasks
Stall detection, first step	2 days with no update	Squad asks the owning teammate for progress. If the task is still quiet 2 days later, Squad asks you a question in Needs you.	Tasks
Stall detection, second step	7 days with no status change	Squad asks you a question directly.	Tasks
Stall detection schedule	Once an hour	The check covers tasks that an AI teammate owns, in Not started (owned but not started) or Working on it, and not marked Ongoing.	Tasks
Comments shown when you open a task	The newest 50	Show earlier comments shows 50 more each time, back to the first comment. A link to an older comment shows the earlier comments until it is on screen.	Tasks
Comments that say which teammates have not seen them	The newest 51 comments of a task, one more than the first page shows	An earlier comment shows no “hasn’t seen this yet” line, also after Show earlier comments.	Tasks
Cards per column on Tasks	4 cards	The column shows Show all N. Show less folds it again.	Tasks
Questions and emails on Today	The first 3, urgent first, then newest	See all with the count opens the rest in Needs you.	Needs you
Over a day	A question or an email waiting more than 1 day (24 hours)	It shows Over a day and counts in the Over a day filter. The filters show only when at least one question or email is that old.	Needs you
Over 30 days	A question or an email waiting more than 30 days	Needs you shows a card with Review them and an Over 30 days filter.	Needs you
Just answered	Each answer for 45 seconds, in this browser tab only	The answer leaves the strip. Undo it from Show resolved instead.	Needs you
Resolved questions under Show resolved	The squad’s 30 newest resolved questions, whoever answered them, canceled ones included. A person limited to some teammates sees only the ones about those teammates.	Older resolved questions are not listed.	Needs you
Clear all in Needs you	Shows with 2 or more open questions that you did not set for later	In the ⋯ menu, as Clear all N questions…, for the owner and Administrators only.	Needs you
Later on a question, the time	At least 1 minute ahead, and at most 60 days ahead. In the dashboard, the Pick a time field takes a time from 2 minutes ahead to 60 days ahead less 1 hour.	Squad refuses another time with “Pick a time in the next 60 days.” In the dashboard, the field shows the same words and Set is off.	Needs you
The message after you pick Later, with Undo	12 seconds	The message goes away. To bring the question back after that, select Bring back now on its row for later.	Needs you
Later, the choices	This evening: 6 PM, offered only before 5 PM. Tomorrow morning: 9 AM. Monday morning: 9 AM, not offered when Monday is tomorrow. In your browser’s time zone.	Pick a time takes any other time.	Needs you
Rows in Archived and Trash on Tasks	100 at a time	Load older… loads 100 more.	Tasks
Steps of one task on the board	50. Archived steps and steps in Trash do not count.	The 51st is refused with “That task already has 50 steps. Split the work into another task.”	Tasks
Steps of one task in all, archived and in Trash included	100	Another step is refused with “That task holds 100 steps, counting the archived ones. Delete some of those for good to add more.”	Tasks
Levels of steps	1	A step cannot have steps. A task that has steps cannot become a step: “This task has steps of its own, so it can’t be a step of another task.”	Tasks
Open asks on one question	50	A teammate’s 51st ask is refused, and the teammate is told to wait for answers or withdraw some. Undo on an answer is refused with “Can’t undo yet. This task already has 50 questions waiting on answers, so answer some first.”	Needs you
Size of one ask	64 KB, its words and attachment together	A larger ask is refused, and the teammate is told to put the long part in a document and link it.	What teammates can do
A teammate’s @mention in a long run of teammates’ notes	Held when the newest 50 notes on a task’s or an activity’s thread, the new note included, are all teammates’ notes from the last 24 hours	The note posts, and the teammates that it names do not wake. They read it on their next run. A person named in it is still notified. A note from a person ends the run. When the notes in the run add up to more than 4 MB, mentions wake as usual.	Tasks

Today

Item	Value	What happens at the limit	More
Today so far	5 lines, one for each teammate, with its latest work today	Other teammates are not listed. See all activity opens Activity.	What Squad is
Today’s routines	The first 5 of the day	A line says “One more runs today.” or “N more run today.” See all routines opens Routines.	Routines
Work that did not finish, set aside with the X	Until the end of the day on your device’s clock, in this browser	A problem that still fails the next day shows again. A different problem shows at once.	Fix work that did not finish

Chat

Item	Value	What happens at the limit	More
Files a teammate attaches to one chat message	4 files	Files after the fourth are dropped.	Chat
Files from one chat message that a teammate on a Claude Code account gets	8 files, each up to 25 MB, each downloaded within 20 seconds	Squad saves each file on your cloud computer for the teammate. Files after the eighth, larger files, and files that take longer to download are not saved. The teammate still gets your message.	Chat
Conversations in a teammate’s list	40 at a time	Show older conversations loads 40 more.	Chat
Conversation name	80 characters	The name field accepts no more text.	Chat
New replies before a conversation opens at the newest instead of at the first unread	More than 10 teammate replies that this browser has not seen	The conversation opens at the newest reply.	Chat
Your sent messages that ↑ can bring back in a conversation with a teammate	The last 50	Older messages are not offered. In the Squad chat on the web, ↑ can reach every message you sent that the screen has loaded. Squad for Mac stops at 50 everywhere.	Chat
Group chats listed in the sidebar	5, newest first	All group chats shows the rest, up to the newest 200 open group chats. Show fewer goes back to 5. Teammates’ own conversations do not count toward the 200 until a person posts in them.	Chat
Teammates’ conversations on the Squad chat screen	The newest 50 that no person posted in, plus the ones that a person posted in	Older ones are not listed.	Chat
Conversation reset	None	Conversations do not reset on their own. A long conversation is shortened in the teammate’s working memory. On a Claude Code account, Claude Code keeps each conversation for as long as Squad shows it, however long nobody writes in it. You cannot change this.	Chat
Messages in a conversation that you can fork or edit	2,000	”This conversation is too long to fork or edit.” Start a new conversation.	Chat
Conversation so far that the teammate gets when it has no memory of the conversation, for example in a fork or a new version	Up to about half of the model’s context window, from the newest 1,500 messages at most	Messages before the newest 1,500 are left out, and the teammate is told that earlier messages were not read. Within those, a conversation that is still too long is cut in the middle: the teammate gets the oldest of them and the newest messages, and is told that some messages were left out. Files in earlier messages are named, not sent again.	Chat
History copied into a new group chat	Last 30 messages	When you @mention another teammate in a 1:1 conversation, the new group chat starts with the last 30 messages.	Chat
Wait for a reply	15 minutes	The message fails, for example with “Otis stopped without replying. Retry to send your message again.” In a 1:1 conversation, the error has a Retry button. The check runs every 10 minutes, so the error can take up to about 25 minutes to appear. A message whose run is still working does not fail. A message that waits while your teammates are busy with other work does not fail either.	Chat
Time before the Squad chat says that your squad isn’t answering	More than 10 minutes without contact from your cloud computer	The Squad chat shows “Your squad isn’t answering right now, so new messages can’t reach your teammates. Try again in a few minutes.”, and messages to group chats are refused until the cloud computer contacts Squad again. It also shows while the cloud computer restarts, until it contacts Squad again. The group chats stay in the sidebar. While your teammates are busy, the cloud computer still contacts Squad every minute. This does not start a run.	Use the Squad chat
Wait for the chat after your cloud computer restarts	Up to 1 minute, checked every 5 seconds, while the restart is less than 3 minutes old and the chat has not reconnected	Squad sends the message another way. The teammate still gets it, but a card alone does not count as its reply there, so the chat can say that it finished without a reply. A conversation that was edited or forked does not switch: its message waits for the chat.	Retry a message that failed
Automatic resend	2 tries, after 3 seconds and 8 seconds	Squad resends only when the message did not reach the teammate. For other failures, you see Retry.	Chat
Names that you turned down for one conversation	The last 10 are remembered	An older turned-down name can be suggested again.	Chat
Archived conversations listed for one teammate	200, newest archived first	Older archived conversations are not listed.	Archive or delete a conversation
Conversations with one teammate checked for your new replies	Your newest 30 open conversations with that teammate, among its newest 150 open conversations	A reply in an older conversation shows no blue dot or new mark. Conversations that are not yours do not use up your 30.	Which replies are new for you
Helpers on one “Asked” line in a conversation	Each started within 15 minutes of the one before, by the same teammate. Up to 3 names.	A later helper starts a new line. Helpers whose names are not shown are counted, for example “and 2 more”.	See the helpers your teammates start
Short name of a helper in the conversation and in History	The first line of the name that the teammate gave it, at most 8 words. Whole words up to 80 characters show.	Words past 80 characters are cut. A name of more than 8 words shows no name. So does a name with a word that is not a plain word, for example a number of 3 or more digits, letters mixed with digits, an email address, or a path. A short version counts as a word, for example “4.5” or “1.0.62”. So does a GPT or GLM model name in capitals with a dash, for example “GPT-5.1” or “GPT-4o”, and a quarter or a half, such as “Q4” or “H1”. Other model names with a dash, such as “Claude-3.5” or “gpt-4o”, show no name. A name with a dotted number shows no name when it also says code, PIN, or OTP. A name that names a secret shows no name, for example one that mentions a password, a secret, a credential, or an API key. A name about signing in, for example “Fix the login page” or “Cookie banner copy”, shows, unless it also has ”:”, ”=”, or a digit. A bare “key”, “PIN”, or “code” counts only with a value after it, for example “the key is…” or “code 123456”. A name that only says what it is, for example “Helper” or “Subagent”, shows no name. A helper with no name is counted, not named.	See the helpers your teammates start
Emails waiting on you that a chat’s email card can check	500 drafts and 500 escalated emails	When 500 or more of either kind wait, a card says nothing about an email that it does not find, instead of “No longer waiting on you.”	Email conversations in chat
People counted in one conversation	The first 20 people who write in it	A person who first writes after 20 others is not counted in that conversation, so its replies are not new for them.	Which replies are new for you

Projects

Item	Value	What happens at the limit	More
Project name	80 characters	The name field accepts no more text. An empty name is refused with “Give the project a name.”	What Squad is
A project’s notes that every teammate reads first	2,000 characters	The field accepts no more text.	What Squad is
Open projects in a squad	200	A new project is refused with “You have 200 open projects. Archive one before making another.” Bringing one back is refused with “You have 200 open projects. Archive one before bringing this one back.”	What Squad is
Projects in the sidebar	The 5 worked in most recently, plus the open one	All projects with the number of others shows the rest. Show fewer goes back.	What Squad is
Archived projects in the sidebar	100 at a time, newest first	Show older loads the next 100. If they do not load, the sidebar says “Older ones didn’t load. Try again”.	What Squad is
Conversations on a project’s page	200 direct conversations and 200 group chats	Older ones are not listed. When a list is full, Delete project… does not say how many conversations stay.	What Squad is

Item	Value	What happens at the limit	More
Pins	Saved to your account, up to 32,000 characters of saved pin data	Pins show on every device where you sign in. When the saved data would pass the limit, the new pin is not saved, and an alert at the bottom of the screen says “You have too many pins to add another. Unpin one first.”	Search and keyboard shortcuts
Pinned places	Email, Docs, and Contacts, until you change them	The other places are under More. More starts folded.	Pin a place to the sidebar
New on a place in the sidebar	30 days after the place joined the sidebar, counted in your own time zone. Contacts and Wallet joined on October 14, 2026.	The mark goes away by itself, or when you open or pin the place.	Pin a place to the sidebar
Pinned places in the bar at the bottom of a phone	The first 2	The other places are on More, the last tab.	On a phone or a narrow window
Sidebar width	208 to 420 pixels, 252 by default	Drag the right edge of the sidebar to resize it. Double-click the edge to go back to the default.	What Squad is
Count on the bell	Up to 9	Above 9, the bell shows 9+.	Choose your notifications

Search

Item	Value	What happens at the limit	More
Command palette with nothing typed	The first 5 open questions, then New task, New project, Pin a task, and Pin a doc	Type to search.	Search and keyboard shortcuts
Command palette results	5 each for questions, places under Go to, People, Projects, Tasks, Documents, and Email. 4 each for workflows, apps, and help pages. Up to 8 contacts, after 2 or more characters. Teammates are not capped. 40 in all.	Type more words to narrow the results.	Search and keyboard shortcuts

Docs

Item	Value	What happens at the limit	More
Docs on one page of the Docs list	24 docs	Load more shows the next 24.	Docs
Archived docs on Docs	50 at a time	Load more shows 50 more.	Docs
Folder levels	1 level	A folder cannot contain other folders.	Docs
Delete a folder	Empty folders only	A teammate that tries to delete a folder with docs in it gets “Cannot delete a folder that contains documents.”	Docs
Docs moved in one step by a teammate	100 docs	The move is refused with “Cannot move more than 100 documents at once”.	Docs
Version history	None	An edit replaces the earlier text.	Docs

Email

The send caps count every email that a teammate sends. They also count emails that are scheduled to go out. A draft that waits for your approval does not count until it is sent. When a cap refuses a send, the teammate is told that it can schedule the email for later. The teammate’s chat with you also shows a message that starts with “Couldn’t send that email”.

Item	Value	What happens at the limit	More
Emails per minute, per teammate	10	The send is refused. Scheduled sends due in the next minute also count.	Email
Different recipients in 5 minutes, per teammate	20, across To, Cc, and Bcc	The send is refused.	Email
Daily send cap, per teammate	100 in a rolling 24 hours (default)	The send is refused. You change the cap in Daily send cap in the teammate’s inbox settings, in Settings > Email > Inboxes and rules. A cap of 0 means no cap.	Email
Daily send cap that a teammate sets for you	1 to 10,000	Other values are refused. A teammate cannot set 0 (no cap).	Email settings
Squad daily cap	500 in a rolling 24 hours	The send is refused with “This squad has reached its limit of [N] emails a day, counting scheduled sends. It frees up over the next 24 hours.” You cannot change this cap in the dashboard.	Email
Squad monthly cap	10,000 in a rolling 30 days	The send is refused with “This squad has reached its limit of [N] emails in 30 days, counting scheduled sends. It frees up as older sends pass 30 days.” You cannot change this cap in the dashboard.	Email
Drafts waiting for approval	Do not count toward the caps	A pending draft uses no cap space.	Email
Scheduled send	At least 60 seconds in the future	An earlier send time is refused.	Email
A TXT record value at your DNS host	Squad offers a split value for a TXT value longer than 255 characters: quoted parts of up to 255 characters, on one line. A value of 255 characters or fewer is not split.	Paste the split value when your DNS host refuses the long one.	Give a teammate an email inbox
Moving rules after an address change	Squad tries a rule again after 30 seconds, then 1, 2, 4, 8, 15, and 30 minutes	A rule that still cannot move is listed under Didn’t carry over to the new address. A rule that the mail provider refuses outright is listed at once.	Give a teammate an email inbox
Rules that Identity names after an address change	4	Past 4, it names 3 and “[n] more”.	Give a teammate an email inbox
An inbox setup or an address change that stopped partway	Checked 11 minutes after it started, then every 5 minutes	A stopped setup removes the inbox and gives the seat back. A change stopped before the move keeps the old address.	Email troubleshooting
Scheduled send with attachments	Not supported	The scheduled send is refused.	Email
Handling instructions	4,000 characters when a teammate saves them	Text after 4,000 characters is dropped. Squad sets no length limit when you type them yourself.	Email
Email signature	1,000 characters when a teammate saves it	Text after 1,000 characters is dropped. Squad sets no length limit when you type it yourself.	Email
Address, part before the @	32 characters: lowercase letters, digits, and hyphens	Other characters become hyphens. Longer text is cut.	Email
Custom email domains	1 per squad	A second domain is refused until you remove the first.	Email
DNS check after Verify now	Up to 4 checks, 45 seconds apart	The domain keeps its status. Squad also checks again on its own.	Email
Emails loaded on Email	Newest 100	The count under the inbox name shows N+ when the list is full.	Email
Unread email on the Email badge and in Unread	100	The badge stops at 100. Unread lists the newest 100 unread received emails.	Give a teammate an email inbox
Search email	Asks the picked inbox, or each inbox in All inboxes, once you type 2 characters, about 0.3 seconds after you stop typing. Up to 25 results from each inbox.	With 1 character, it searches only the emails that are loaded. Type more words to narrow the results.	Give a teammate an email inbox

When you click Approve & send, the email goes out at once and skips every send cap. The caps apply to email that teammates send on their own.

Runs

Item	Value	What happens at the limit	More
No events from a chat or email run	10 minutes	History marks the run Still finishing. If the run reports back later, the row corrects itself.	History
Signal from a run that is still working	Every 3 minutes, after the first 3 minutes	A run in one long step, such as a long command or a tool call, tells Squad that it is still working. It stays Running, and its chat message does not fail for want of a reply. A run that shows no sign of work sends no signal. On a Claude Code account, the signal goes on for as long as the teammate’s process runs, also when it hangs.	History
No events from a routine’s run or another run	30 minutes	Same as above.	History
A chat message in the dashboard that a restart of your cloud computer interrupts	Continued up to 3 times. Another continue needs about 5 minutes of work since the last one.	The chat shows “Your cloud computer restarted again while your teammate was finishing this message, so it stopped partway.” Check what is done, then send the message again.	Chat
Other work that a restart of your cloud computer cuts off: work on a task, a request, a reply in a chat app, or a routine’s run	The teammate is woken once, about 2 minutes after the restart, to pick it back up. Restarts that cut off the same teammate are counted over 2 hours.	After a second restart within 2 hours, the teammate does not run the same heavy step again. It tells the person who asked what happened and asks how to go on. After a third, Squad does nothing more.	Other work that a restart cut off
Confirmation of a Stop	90 seconds	With no word from your cloud computer, Stop says “Your cloud computer hasn’t confirmed the stop yet. If the run keeps going, press Stop again.” The run may still stop. When the cloud computer refuses the stop, Stop says “The stop didn’t go through, so the run is still going. Press Stop to try again.”	History
Check for silent runs	Every 5 minutes	A silent run can show Running for a few minutes after it stops.	History
No progress on your cloud computer	15 minutes with no progress signal	The run is stopped. A run is not stopped while a tool call or a memory compaction is in progress, but a tool call with no progress is ended (next row). Runs on a Claude Code account are not stopped this way.	Fix a teammate that is stuck or failing
A tool call with no progress	15 minutes with no sign of progress, checked every 30 seconds	The tool call is ended, and the run goes on. The teammate is told that the tool stopped making progress. A tool call that keeps making progress has no time limit. Also applies to Squad’s own tools in a run on a Claude Code account.	Fix a teammate that is stuck or failing
Teammate runs at once on your cloud computer	16	Further runs wait their turn. Runs on a Claude Code account are not counted here.	Fix a teammate that is stuck or failing
Helpers at once on your cloud computer	16	Further helpers wait their turn. Helpers of a teammate on a Claude Code account are not counted here.	See the helpers your teammates start
Free memory a run on a Claude Code account needs to start	1,536 MB, plus 512 MB for each other Claude Code run that started less than 30 seconds ago. With no other Claude Code run working, the run starts at once.	The run waits and checks again every 5 seconds, with no time limit, and does not fail. After 15 seconds, the teammate’s line says “Waiting for memory to free up on the cloud computer”. There is no fixed number of Claude Code runs at once.	A teammate says “Waiting for memory to free up on the cloud computer”
Helpers that a teammate on a Claude Code account starts	No limit of their own	The teammate’s run stays open, and its reply waits, until its helpers finish. A new message in the same conversation waits until the teammate’s run ends, for up to 24 hours. If the earlier run is still going after 24 hours, the run for the new message fails. A run time limit from an earlier setting, or a routine’s time limit, still ends the run and its helpers.	See the helpers your teammates start
A new message to a teammate on a Claude Code account while it works in the same conversation	Waits for the run in progress	The run in progress is not ended. A message waiting in the dashboard waits as long as that run works. A message whose own run already started waits up to 24 hours for the earlier run, then its run fails.	Send a message while the teammate is busy
Run time limit	No limit	You cannot set a limit. Settings > AI > More > Run time limit shows No limit.	Fix a teammate that is stuck or failing
Workspace run time limit from an earlier setting	Shown on the Run time limit card, with a warning	Chat runs, also from Telegram, Discord, or Slack, that take longer than the limit are stopped. Routines use their own limit. A workspace with no saved value has a limit of 10 minutes. Click Remove the limit, then save.	Fix a teammate that is stuck or failing
Time limit of a new routine	24 hours, for a routine that you create in the dashboard and for one that a teammate creates through Routines. A run also stops earlier after 15 minutes with no progress.	The routine editor has no time limit field. A teammate can set a limit from 60 seconds to 24 hours when you ask. A routine that a teammate created another way can have no limit saved.	Schedule recurring work with routines
Routine limit that is unset or shorter than 24 hours	Raised to 24 hours each time your cloud computer restarts	A short limit is left from an earlier setting. Until the next restart, a routine with no limit saved, for example one that a teammate created another way than through Routines, stops after 60 minutes. The routine editor shows the limit, a warning, and Raise to 24 hours. A limit of 0 (no limit) is left alone.	Schedule recurring work with routines
Automatic retry	1 retry, 2 minutes later	Only for a routine’s run that fails with a temporary AI provider error. Rate-limit, quota, and login errors are not retried, except that a Claude Code run that hits its usage limit continues once on the next Claude Code account (see below). There is no retry if the teammate is paused, the routine was paused, a newer run started, or you messaged the teammate in the meantime.	History
Restart for new software on your cloud computer	Waits until no teammate is working, with no time limit. Runs on a Claude Code account count as work.	Only software that the cloud computer can load only when it starts needs a restart, once for each update. Settings changes, account changes, and most updates to the teammate software apply without one.	Interrupted runs
Notice “Saved. Applying changes in the background (usually a minute or two).” after a settings save	Up to 5 minutes	The notice goes away when your cloud computer has applied the change, or after 5 minutes.	Add, change, and pause teammates
Restart of your cloud computer to recover it	Immediate. Squad does this when the cloud computer stopped answering.	Runs in progress stop. History shows them as Interrupted. When it can, Squad gives a chat message in the dashboard that a restart interrupted back to the teammate, which continues it, up to 3 times. Work on a task, a request, a reply in a chat app, and a routine’s run are picked back up as in the next row. History then shows the cut-off run as picked back up. Squad does not start heartbeats, trigger runs, or helpers again, so check that work and ask again if it is not done.	History
Claude Code account that reaches its usage limit	Skipped until its limit resets. If the reset time is not known, 1 hour. At most 8 days.	Squad switches to the next Claude Code account in your order, and Settings > AI shows that account as In use. The run that hit the limit continues once on the new account, also when it had already done work. If every account is at its limit, Claude Code cannot serve runs until one resets, and runs move to the next model under When it can’t answer if you set one. Reconnecting the account with a new token clears the skip.	Connect your AI subscription
Reset time in “Claude Code has reached its usage limit.”	Shown when the reset that Claude Code reports is within 8 days	Otherwise the line says “when it resets”. The line goes away at the reset, or at the next Claude Code run that works.	Claude Code reached its usage limit
A failed attempt that the teammate’s next attempt finished	Not counted when the next attempt in the same turn starts at most 10 minutes after the failed one ended, and finishes or is still working	The failed run is not on Today or Needs you. History shows it as Picked up once the next attempt finished, and as Interrupted while it is still working. A run marked Picked up is not on Health. A failed run that Squad cannot match to a turn, for example one from before this rule began on November 1, 2026, still counts.	Read a run’s detail
Rate limit on Today	3 or more rate-limit failures in a row from one provider, the latest within 6 hours	The sentence on Today ends with the provider’s name and “is limiting your squad right now.” Health shows Provider status. Settings > AI shows Hit its limit, cooling down after one recent failure.	Choose models and manage AI accounts
Runs listed for one day in History	2,000, counted over every teammate	The newest 2,000 runs that started that day are shown, and the earlier ones are not. History says “A day here has more runs than History can list for one day. Its newest runs show, and its earliest don’t.”	History
How far back History goes	Today and the 30 days before it	Day shows 1 day, Schedule 3 days, Week 7 days, and Month the current month up to today. Load older runs in Schedule moves back 3 days. Older runs are not shown.	History

Routines

Item	Value	What happens at the limit	More
Up next on Routines	The next 4 runs	Later runs are not listed.	Routines
Search routines	Shows with more than 8 routines	With 8 or fewer, there is no search box.	Routines
Wait for your cloud computer before a routine change	Up to 42 seconds, then the command once, with 10 seconds for the computer to answer	The change fails with the computer’s reason, or with “Squad lost touch with your cloud computer, so it cannot tell whether…”	Routines
Reason in a failed routine change	Up to 300 characters	A longer reason is cut.	Routines
Check of where a routine sends its result	When a teammate creates or changes a routine, then every 3 minutes, and a few seconds after a routine is written another way	A routine whose result could not be delivered because it names no chat or person that its app can send to is pointed at the conversation where it was asked for, or else at its teammate’s own chat in the dashboard. A routine that already ran is changed only after such a result. Other delivery failures do not change the routine.	Where a routine reports
Name of a routine that a teammate sets up	120 characters	A longer name is refused.	What teammates can do
Repeat interval of a routine that a teammate sets up	1 to 43,200 minutes (30 days)	Other values are refused. A time for a routine that runs once must be in the future.	What teammates can do
Routines that run at once on your cloud computer	16, routines of teammates on a Claude Code account included	Routines that are due later wait until one ends.	Routines
A failed routine run that ended before its teammate started	Shows Didn’t finish about a minute after it failed	The run keeps the time that it really ended.	Error texts in a run

Heartbeats

Item	Value	What happens at the limit	More
Heartbeat state when created	Off	Teammates run on a timer only after you turn the heartbeat on.	Schedule recurring work with routines
Chief of staff’s heartbeat, Lead heartbeat on Routines (`lead-heartbeat`)	Every 15 minutes	When it is on, that is about 96 runs a day on your AI account, even when nothing needs attention.	Schedule recurring work with routines
Other teammates’ heartbeats	Every hour, each at its own minute past the hour	Different start minutes keep the teammates from all running at once.	Schedule recurring work with routines

Memory

Item	Value	What happens at the limit	More
Load budget for About you, Notes, Personality, and Identity	20,000 characters (default)	In a longer file, the teammate reads the first 70% of the budget from the start of the file and the last 20% from the end. With the default budget, that is the first 14,000 and the last 4,000 characters. The middle is skipped at every run. The editor shows this.	Memory
Company, Contacts, Glossary, Squad, Voice	No load budget	Teammates read these files when they need them.	Memory
Text shown in the file editor	First 400,000 characters	Saving writes what you see and removes the rest.	Memory
File size on save	800,000 characters	The save is refused.	Memory
Results for a search in Memories	Up to 20	Refine the search to see other memories.	Memory
Memories that a teammate gets before each request	Up to 10 that match the request. On a Claude Code account, the text is cut at a whole line under 9,000 characters.	Other memories are not given. The teammate can still search memory. A request of fewer than 5 characters gets no matches.	How your squad learns
Standing facts and recent context that a teammate gets	Up to 10 of each, on the first request of a conversation, then again every 50 requests	Between those requests, the teammate gets only the memories that match.	How your squad learns
Time to find memories before a request	4 seconds	The teammate starts without memories for that request.	How your squad learns
Text that memory learns from in one turn	The first 8,000 characters of a request and the first 12,000 characters of a reply	Memory does not learn from the rest of a longer request or reply.	How your squad learns
Results for a memory search by a teammate	5 by default, up to 20	Not applicable.	What your teammates can do

Skills and skill packs

Item	Value	What happens at the limit	More
Skill tag	Lowercase letters, digits, and hyphens, up to 32 characters	Capitals become lowercase. Other characters and longer tags are refused.	Skills
Tags on one skill	32	More tags are refused.	Skills
Custom pack source	A public github.com repository, `https://github.com/owner/repo`, or a link to a folder in it on the repository’s main branch, `https://github.com/owner/repo/tree/main/folder`	Other addresses and file links are refused. A folder on another branch is refused with “That link is to a folder on another branch. Open the folder on the repository’s main branch and copy that link.” The folder in a link follows the same rule as Skills folder (optional).	Skills
Skills folder (optional)	Up to 200 characters and 4 levels deep	Longer or deeper paths are refused.	Skills
Same repository and folder twice	Not allowed	Remove the pack first, then add it again.	Skills
Repository that is already a curated pack	Not allowed as a custom pack	Turn on the curated pack instead.	Skills
Curated pack	Can be turned off, not removed	Remove pack shows only for custom packs.	Skills
Skill name clash when you turn on a pack	Allowed	The pack turns on, and each pack skill with a clashing name stays off.	Skills
MCP servers offered on one plugin pack’s page	20	More are not listed.	Connect a plugin’s MCP servers
One value of an offered MCP server: its address, command, an argument, an env value, or a header	16,384 characters	A server with a longer value is not offered.	Connect a plugin’s MCP servers
Arguments, env values, and headers of an offered MCP server	40 arguments, 30 env values, 16 headers	A server with more is not offered.	Connect a plugin’s MCP servers
A plugin file that lists MCP servers (`plugin.json`, `.mcp.json`, `mcp.json`)	256 KB each, 1 MB together	A larger file is not read.	Connect a plugin’s MCP servers
Name of an offered MCP server	80 characters	A longer name is cut.	Connect a plugin’s MCP servers

Backup

Item	Value	What happens at the limit	More
How long a ready backup is kept	7 days from when it is ready. After you cancel, until the end of your plan when that comes first. While the squad is locked, not at all	From that time, Download backup says “This backup is no longer kept. Prepare a new one.” Squad deletes the file within 15 minutes, and Backup shows Prepare backup again. When the squad locks, Squad deletes its ready backups within 15 minutes, and their download links stop working.	Back up your data
Backups at a time	One for each person in each squad	Asking while one is being prepared keeps that one. Prepare a new one deletes the earlier file.	Backup
Size of a backup	200 MB	A larger backup fails with “Your squad holds more than one backup file can carry. Tell us, and we’ll help you get a copy.”	Back up your data
One file from your cloud computer	32 MB	A larger file is left out and named under `leftOut`: “Files over 32 MB aren’t in the backup. It stays on your cloud computer.”	Back up your data
One memory	32 MB	A larger memory is left out: “Memories over 32 MB aren’t in the backup. It stays in your squad’s memory.”	Back up your data
Files in one skill or teammate folder	2,000	More files are named under `missing`: “Only the first 2000 files are in the backup.”	Back up your data
Items in one list from your cloud computer: routines, skills, skill packs, teammates, and secret names	2,000	More items: “Only the first N of M are in the backup.”	Back up your data
Attachments listed for one email	100 names	More are not listed.	Back up your data
A backup that stops making progress	Tried again after 15 minutes, up to 2 times in a row. A step that finishes starts the count again.	Then it fails with “The backup stopped partway and couldn’t carry on. Prepare it again, and if it stops again, tell us.”	Back up your data

Integrations and channels

Item	Value	What happens at the limit	More
Account name for a connected app	80 characters	Longer names are cut.	Connect apps
App sign-in in your browser, from Settings > Apps or a connect card in chat	Checked 3 seconds after you come back to Squad. A connect card also says so 10 minutes after you started the sign-in, wherever you started it.	The Apps window says the app “hasn’t confirmed this sign-in.”, with Try again. The card says Not connected yet, with Start the sign-in again. A sign-in that lands later still updates both by itself. On Squad for Mac, a connect card for a sign-in started in the app while it stayed open keeps waiting after 10 minutes. The 10-minute notice shows there for a sign-in started before the app restarted or on another device.	Connect apps
What a server said when it turned down its credential	Up to 200 characters, shown to the owner only	Longer words are cut and end with ”…”.	Add an MCP server or an API key
Asking a custom MCP server for its tools when you save it	Up to 45 seconds	The save still works. The tools, or the server’s refusal, show after a teammate next works.	Add an MCP server or an API key
A chat bot that you just saved and that is not answering yet	The channel page reads the bots again every 30 seconds, for up to 30 minutes. A bot counts as starting for 2 minutes after it starts.	The page stops checking. Open the page again to read the bots again.	Channels
Owner’s Telegram user ID	1 to 20 digits, greater than 0. Leading zeros are dropped.	Text with spaces, letters, or other characters is refused with “A Telegram user ID is a number, like 726882145.”	Telegram
Custom integrations before Find an integration shows	7	With fewer, there is no search box.	Add an MCP server or an API key
MCP server URL	Must start with `https://`	Other URLs are refused.	Add an MCP server or an API key
An MCP server that runs a command	A command of up to 256 characters on one line, up to 64 arguments of up to 1,024 characters each. Env and header names start with a letter and have up to 64 characters: letters, digits, and `_`, or `-` in a header name.	The Add MCP server window says what is wrong and does not save.	Add an MCP server or an API key
MCP server name, when you rename it in Edit	80 characters	A longer name is refused with “Keep the name under 80 characters.” An empty name is refused with “Give the server a name.”	Add an MCP server or an API key
Headers on one MCP server	16	More headers are refused with “Too many MCP headers”.	Add an MCP server or an API key
Who can message it list on an extra Telegram bot, a Discord bot, or a Slack app	At most 50 people	A change that makes the list longer than 50 is refused with “A list can hold at most 50 people.” You can still remove people from a longer list.	Telegram, Discord, Slack
Telegram main bot	Only you	You cannot add people to the main bot. Connect another bot for other people.	Telegram
Discord or Slack Who can message it list	At least 1 person	You cannot remove the last person. An empty list would answer nobody.	Discord, Slack
Answer to a direct message from someone who is not on the list	Once for each sender on each bot, until the chat service on the cloud computer restarts. At most 20 answers in each clock hour, for all bots together.	Later messages from that sender get no answer. Past 20 in an hour, nobody gets the answer until the next hour starts.	Channels
Tools on one model request, on Grok	350 tools (Grok’s own cap)	Turn off MCP servers or their tools that you do not use on their cards in Custom integrations, and research tools on Billing.	Add an MCP server or an API key
A settings change that a teammate makes while another settings change is saving on your cloud computer	Waits up to 20 seconds	A research tools or MCP server switch is then refused with “Another settings change is still saving on your cloud computer. Try again in a minute.” Nothing was changed.	Your squad’s settings
A settings change from a teammate that loads only when your cloud computer restarts	Waits until no teammate is working, usually a few minutes	The earlier settings apply until then. The teammate says “Saved. It takes effect once no teammate is working, usually within a few minutes.”	Your squad’s settings
Connect or switch the Telegram main bot	Waits until your squad finishes its current work. Nothing restarts.	The screen says “Your new bot is saved. Your squad is in the middle of work, so the new bot starts answering when it finishes. No need to rotate again.”	Connect Telegram

Use Squad from other apps

Item	Value	What happens at the limit	More
A sign-in request from an AI app on the Sign in with Squad page	Waits 10 minutes for your answer	The page says “This connection request has run out”. Start connecting again from the app.	Use Squad from Claude, ChatGPT, or Cursor
The app’s name on the Sign in with Squad page and on Apps signed in as you	80 characters	A longer name is cut. An app that gives no name shows as “An app”.	Use Squad from Claude, ChatGPT, or Cursor
`message_teammate` wait for the reply (`wait_seconds`)	0 to 50 seconds. 0 when left out.	The tool returns without the reply and says that the teammate “hasn’t replied yet”. Read the reply later with `read_conversation`.	Squad’s tools for AI apps
Messages that `read_conversation` returns (`limit`)	1 to 100. 20 when left out or 0.	A number above 100 is read as 100.	Squad’s tools for AI apps
Conversations that `list_conversations` returns	The latest 20	Older conversations are not listed.	Squad’s tools for AI apps
Comments that `get_task` returns	The latest 30, and one older comment when there are older ones	The other older comments are not returned.	Squad’s tools for AI apps
Matches that `find_dashboard_action` returns	12	The best 12 matches show. Use other words to find others.	Squad’s tools for AI apps

Contacts and pipelines

Item	Value	What happens at the limit	More
Pipelines in a squad	50, archived ones included	A new pipeline is refused with “A workspace can have at most 50 pipelines.” A second pipeline with the same name, in any case, is refused.	Work a pipeline
A pipeline’s name	80 characters	Longer text is cut.	Create a pipeline
What a pipeline is for	2,000 characters	The box accepts no more text.	Create a pipeline
Stages in a pipeline	1 to 20, with at least one open stage	”A pipeline needs at least one stage.”, “A pipeline can have at most 20 stages.”, or “A pipeline needs at least one open stage.”	Change the stages and fields
A stage’s name	60 characters	Longer text is cut.	Change the stages and fields
Custom fields in a pipeline	24	”A pipeline can have at most 24 fields.”	Change the stages and fields
Choices in a Choice field	1 to 40, each up to 60 characters	”A select field can have at most 40 options.”	Change the stages and fields
A value in a pipeline’s custom field	500 characters	A longer value is refused.	Work a pipeline
Follow-up delay of a stage	0 to 365 days	”A follow-up delay must be between 0 and 365 days.”	Set a follow-up
Rules by kind of touch in a pipeline	30	”A pipeline can have at most 30 rules by kind of touch.” Teammates set these rules.	Work a pipeline
A pipeline’s goal	1 to 1,000,000 people	”A goal is a number of people from 1 up.”	See your pipelines
People in a stage’s column on a pipeline’s page	The first 6	A button with how many more opens People for that stage.	See your pipelines
Follow-up tasks for a teammate	One for each pipeline with follow-ups due, about once a day, and none while the last is open	No follow-up task before the pipeline’s start date or after its end date.	Set a follow-up
Emails on a contact	20	”A contact can have at most 20 emails.”	Read a person
Projects a contact is in	20	”A contact can be in at most 20 projects.”	Read a person
Tags on a contact	40, each up to 60 characters	Extra tags, and longer tags, are dropped.	Read a person
Standing rules on a contact	20	”A contact can have at most 20 rules.”	Read a person
Score	0 to 100	”A score must be a number from 0 to 100.”	Read a person
Next step on a follow-up	200 characters	The field accepts no more text.	Set a follow-up
Notes, and what your teammates found, on a contact	2,000 characters each	In Notes, “Notes hold up to 2,000 characters.” with Add it to their history, which keeps the whole text as a dated note.	Notes
One entry in a contact’s history	8,000 characters	”Notes hold up to 2,000 characters, and one entry in their history 8,000. Split it, or save it as a doc and link it.”	Notes
”What happened, in one line” when you log something	300 characters	The box accepts no more text.	Log a call, meeting, or note
A contact’s history	20 entries at first	Show older loads 20 more, up to 250. Past 250, the page says “Older history isn’t shown here.”	Read a person
Possible duplicates on a person’s page	5	The others show in Review.	Merge two contacts
Contacts that a teammate imports in one call	1 to 100	The teammate is told “Send at most 100 contacts in one call.” and splits a larger set into calls of 100.	What your teammates do with contacts
Merge two contacts	Together at most 20 emails, 20 projects, 12 channels, 40 tags, and 20 rules	The merge is refused, for example with “Together they have more than 20 emails. Remove some first.” A person cannot merge with a company.	Merge two contacts
Undo a merge	30 days	”A merge can be undone for 30 days, and this one is older.” After 30 days, Squad deletes the merged record for good.	Merge two contacts
Search in Contacts	The first 50 matches	Type more of the name.	Open Contacts
Rows on People, in each Review list, and on the deals List	50 at a time	Show more loads 50 more.	People
Tags in the Tag filter on People	Your 40 most used tags	Find a tag finds the rest.	Find someone
A count, or a change to many records	Exact up to about 160,000 records	Past it, a count says “or more”, and a change to many does not run (“More than [n] records match, too many to count before changing them. Narrow the filter to change them.”).	People
A spreadsheet	Every record the tab and filters match, up to what one export can read	A larger one is refused with “This filter reads more records than one spreadsheet can. Narrow it, by a tag or a pipeline, and try again.”	Export a spreadsheet
Names in the count before a change to many	The first 5	”and more”	Change everyone a filter matches
Spreadsheet link	A day	The file is deleted, and the link stops working.	Export a spreadsheet
A deal’s goal	200 characters	A longer goal is refused: “A deal’s goal is one sentence of at most 200 characters. Shorten it and save again.” A goal that Squad makes from a pipeline’s or a playbook’s name is cut and ends with ….	Open a deal
Where a deal stands, as a teammate writes it	300 characters	Longer text is cut.	Read a deal
Steps on a deal	200, each up to 300 characters	”A deal can have at most 200 steps.” A longer step is refused with “A step holds up to 300 characters: one sentence.”	Change a step
Why a step moved or ended	500 characters	The box accepts no more text.	Change a step
Why a deal closed	2,000 characters	The box accepts no more text.	Close, open again, or delete a deal
People on a deal	50	”A deal can have at most 50 people.”	Read a deal
Rules on a deal	20, each up to 300 characters	”A deal can have at most 20 rules.”	Read a deal
Documents on a deal	100, each with up to 20 dates	”A deal can have at most 100 documents.”	Read a deal
A deal’s amount	0 to 1,000,000,000,000	”An amount can’t be below zero.” or “That amount is more than a deal can hold.”	Open a deal
Playbooks in use	100	”A squad can have at most 100 playbooks in use. Archive one it no longer uses first.”	Open a deal
Steps in a playbook	60, each due 0 to 365 days after the deal opens	A longer playbook is refused.	Open a deal
Deals in a column of Whose move	60, fewer when the deals are large	A button with how many more opens List, for example “12 more”, or “At least 12 more” when Squad stopped counting.	Find a deal
Open deals counted on Whose move	511 on each side	Past it, the counts say “or more” and the column totals hide.	Find a deal
A deal’s history on its page	The newest 200 lines, and up to 100 decisions	”Some of this deal’s documents and history are too large to show here.”	Read a deal
Promises, Decided, and Documents on a deal	The first 5 each	All and the number shows the rest.	Read a deal
A long history line	400 characters or 6 lines	Read it all opens the whole entry.	Read a deal
Marks on a deal’s bar on Whose move	40	Past 40, each mark stands for several steps.	Find a deal
Deals on a person’s page	The newest 100	Older deals are only on Deals.	Read a person
A nudge for the other side’s late step	One, a day after the step’s day	The deal’s teammate gets a task to draft it. Only when a teammate looks after the deal. Never to someone marked do not contact. A new day can bring a new nudge.	What your squad does with deals by itself
A renewal step	30 days before a document’s renewal date, or at once when the date is closer	The step goes to the deal’s teammate, else the person in your squad who looks after the deal, else the owner.	What your squad does with deals by itself
Squad checks for steps, nudges, renewals, and follow-ups	Every 10 minutes, up to 100 steps at a time	A backlog goes on at once. Each teammate is woken once with everything due.	What your squad does with deals by itself
A step moved or added on the web	Due at 9:00 on the day that you pick, in your browser’s time. The deal’s history names that day.	Not applicable.	Work a step
Counts on Home	Exact up to 1,000	Past 1,000, the count says “1,000 or more”.	Home: what’s next
A deal gone quiet	14 days with no touch from its people	It shows under Waiting on them on Home, the 10 quietest. “And [n] more deals have gone quiet.” says the rest.	Home: what’s next
Your steps on Home	Up to 20	”And [n] more of yours after these.”	Home: what’s next
A teammate’s steps under Your squad is on it	3 due today, for each teammate	”[name] has [n] more steps due today.”	Home: what’s next
Teammates named in Home’s sentence	The first 2	Not applicable.	Home: what’s next
A renewal in Home’s sentence	The next one within 60 days	Not applicable.	Home: what’s next
This week on Home	The 7 days after today, up to 8 rows	”And more this week.”	Home: what’s next
Since you last looked on Home	The newest 5	A visit within 30 minutes of the last counts as the same visit.	Home: what’s next
Your due steps in Needs you	The first 50	Show all and the number steps of yours lists up to 500. Past 500, a line says how many more are due.	Your steps in Needs you and Today
Your due steps on Today	The first 3	See all and the count opens Needs you.	Your steps in Needs you and Today

Payment cards

Item	Value	What happens at the limit	More
Approval of a purchase	The card vault’s own deadline, which the bell states in minutes (“Approve or decline within N minutes”). 15 minutes when the vault sets none, and the bell then says “Approve or decline it.”	The purchase shows Not approved in time: “Nobody approved it in time, so nothing was paid.”	Let your teammates pay with your card
Checkout window of a purchase	45 minutes from the start	Closed before approval: Not approved in time. Closed after approval: Payment not confirmed, or Not confirmed for a checkout that charges nothing.	Let your teammates pay with your card
A teammate’s request that you add a card	Open for 7 days. Each teammate has at most one open request to each person, and asking again restarts the 7 days.	A card added later does not wake the teammate.	Let your teammates pay with your card
Cards that can pay	Visa, Mastercard, American Express, Discover, and JCB	Other cards are listed but cannot pay.	Let your teammates pay with your card
Open purchases for each teammate	1	The teammate’s next purchase is refused until it finishes or cancels the open one.	Let your teammates pay with your card
A later charge that a teammate names for a purchase	160 characters	Longer text is cut at 160 characters.	Free trials and checkouts that charge nothing
A purchase whose result is not known	Blocks a new purchase by that teammate for 24 hours after its checkout window closed	The teammate is told when a new purchase is possible.	Let your teammates pay with your card
Purchases listed in the Wallet	The newest 50	Older purchases are not listed.	Let your teammates pay with your card

Form cards

Item	Value	What happens at the limit	More
Fields on one form card	1 to 40	The card is refused, and the teammate is told why.	Fill a form that a teammate sends you
Time to fill a form card	30 minutes	The card shows Expired: “This form request lapsed. Ask your teammate to send it again.”	Fill a form that a teammate sends you
Text in one field	4,096 characters	Longer text is cut.	Fill a form that a teammate sends you
Form cards that wait at once on your cloud computer	20	The teammate’s next form card is refused until one of them is filled, declined, or expired.	Fill a form that a teammate sends you

Squad for Mac

These are the numbers that the app uses, and the limits on what teammates can ask for on your Mac. See Get started with Squad for Mac.

Item	Value	What happens at the limit	More
Mac that Squad for Mac runs on	macOS 14.0 or later, with Apple silicon	The app does not run on an older macOS or on a Mac with an Intel processor.	Get started with Squad for Mac
How long the web dashboard counts you as a person who uses Squad for Mac	30 days after the app last reported that it opened on your account. The app reports each time it starts, and when you sign in, from version 1.0.76. Squad records a report from the same version at most once every 12 hours.	After 30 days, a browser on a Mac offers you the app again, and dashboard links stay in the browser.	Squad for Mac on the web
Dashboard link from outside that opens in Squad for Mac	Only in the first 15 seconds after the page started to load	Later, the page stays in the browser.	Squad for Mac on the web
Link that opens another of your squads in Squad for Mac	Says “[squad] is taking a while to open. The link opens there once it does.” after 15 seconds	The link still opens when the squad opens.	Troubleshoot Squad for Mac
Pins shown in the sidebar	The first 3	Show all with the count shows the rest. Show fewer goes back. Squad remembers the choice.	Pin items to the sidebar
Saved pins	32,000 characters of saved pin data	Squad says “You have too many pins to save. Unpin a few first.”	Pin items to the sidebar
Places that Back remembers	100	The oldest places are dropped.	Keyboard shortcuts
Text size	7 steps, from 85% to 145%. The default is 100%.	Bigger or Smaller is off at the largest or smallest size.	Keyboard shortcuts
Command palette with nothing typed	The first 3 questions from Needs you	Type to search, or open Needs you.	Search and keyboard shortcuts
Command palette results	5 each for Go to, Needs you, People, Projects, Tasks, Docs, and Email. 4 each for Help and ideas and Apps. 40 in all. The palette searches the first 20 questions, 400 tasks (open ones first), 300 docs, and the 100 most recent emails.	Type more words to narrow the results.	Search and keyboard shortcuts
Check for updates	Every hour, with Check for updates automatically on	Not applicable. To check now, choose Check for Updates….	Settings, notifications, and updates
Crash and freeze reports kept on the Mac	The newest 20. A report is dropped after 3 failed sends.	When a new report comes in, the oldest is dropped. With Share usage and crash reports off, none are kept.	Settings, notifications, and updates
Freeze that counts as “stopped responding”	More than 3 seconds	If Squad is closed while it is frozen this long, a notice says “Squad stopped responding last time, sorry about that.” the next time Squad opens and you are signed in. A freeze that ends by itself shows no notice.	Troubleshoot Squad for Mac

Today and Needs you

Item	Value	What happens at the limit	More
Items that need you on Today, including email drafts and escalations	The first 3	What only you can fix, and suggested triggers, show in full above them. The link under them opens Needs you.	Today
Undo after you answer on Today	The 2 most recent answers, each for 45 seconds	The Undo button goes away.	Today
Low disk card, set aside with the X	24 hours, on this Mac	The card shows again. A full disk shows at once and cannot be set aside.	Today
Memory card, set aside with the X	24 hours, on this Mac	The card shows again while teammates still keep waiting.	Today
Assigned to you on Today	The 5 open tasks assigned to you that changed most recently	Open Tasks for the rest.	Today
Today so far or Yesterday on Today	6 teammates, read from the latest 50 activity items	Other teammates are not listed. See all activity opens Activity.	Today
Routines in Today’s routines on Today	The first 5	A line says “One more runs today.” or how many more run today. See all routines opens Routines.	Today
Ideas for your squad on Today	The first 14 days of a squad	After that, the ideas show only when nothing waits for you and nobody is working.	Today
Answers under Just answered in Needs you	The 2 most recent, each for 45 seconds	The answer leaves the strip. Undo it from Show resolved instead.	Answer what needs you
Over a day filter in Needs you	Questions open for more than 24 hours	The filters show only when at least one question is that old.	Answer what needs you
Over 30 days filter in Needs you	Questions open for more than 30 days	Shows only when such questions exist, with a card that suggests Review them.	Answer what needs you
Clear all for questions in Needs you	Shows with 2 or more open questions that you did not set for later	For the owner and Administrators only, in the ⋯ menu.	Answer what needs you
Your due steps in Contacts in Needs you	The first 50	Show all and the number lists up to 500. Past that, a line says how many more are due.	Answer what needs you
Your due steps in Contacts on Today	The first 3, after the questions	See all and the count opens Needs you.	Use Today
Later on a question, Pick a time…	From 2 minutes ahead to 1 hour less than 60 days ahead, starting at tomorrow at 9 AM	The picker offers no time outside this range.	Set a question for later on the Mac

Chat and projects

Item	Value	What happens at the limit	More
Conversations in a teammate’s list	40 at a time	Show older conversations loads 40 more.	Chat with your teammates
Messages in a conversation with one teammate	200 at a time	Show earlier replies loads 200 more.	Chat with your teammates
New replies before a conversation opens at the newest instead of at the first unread	More than 10	The conversation, in the main window or the notch, opens at the newest reply.	Chat with your teammates
Messages in a group chat	The latest 200. The Squad chat shows the latest 100.	Older messages are not shown.	Chat with your teammates
Group chats in the sidebar	The first 5	All group chats with the number of others shows the rest. Show fewer goes back. The open group chat always keeps its row.	Chat with your teammates
Between teammates in the sidebar	8 when you open it. The count stops at 50 and then shows “50+”.	Show with the number more shows the rest.	Chat with your teammates
Your sent messages that ↑ can bring back in the composer	The last 50 in any conversation, the Squad chat included	Older messages are not offered.	Chat with your teammates
Conversation name in the header	80 characters	Longer names are cut to 80 characters when you save.	Chat with your teammates
Helpers that join one “Asked” line	Each asked within 15 minutes of the one before, by the same teammate, with nothing between them. The teammate is the one that asked the helper.	A later helper, or one after a message, starts a new line.	Chat with your teammates
Helper names on one “Asked” line	Up to 3 different names, each once	Helpers whose names are not shown are counted, for example “and 2 more”. A helper with no name is always counted, never named. A helper with the same name as a shown one is not counted again.	Chat with your teammates
Unsent drafts in the composer	30 days after you last typed in it, and at most 200 drafts per squad on this Mac	Older drafts are dropped. Past 200, the oldest drafts are dropped. All drafts are dropped when you sign out.	Chat with your teammates
Project name	80 characters	Squad refuses a longer name: “A project’s name can be at most 80 characters.”	Group conversations into projects
A project’s notes that every teammate reads first	2,000 characters	Squad refuses longer text: “What a project is about can be at most 2000 characters.”	Group conversations into projects
Open projects in a workspace	200	Squad says “You have 200 open projects. Archive one before making another.” Bring Back is refused with “You have 200 open projects. Archive one before bringing this one back.”	Group conversations into projects
Projects in the sidebar before All projects	5, plus the open one	All projects shows the rest.	Group conversations into projects
Archived projects in the sidebar	100 at a time	Show older loads the next 100.	Group conversations into projects
Conversations on a project’s page	200 direct conversations and 200 group chats	Older ones are not listed.	Group conversations into projects

Tasks, email, docs, and contacts

Item	Value	What happens at the limit	More
Cards in a column on Tasks	The first 12, or 5 when the columns stack	Show all with the count shows the rest.	Track work on Tasks
Finished tasks in Done on Tasks	200 at a time	Load older finished tasks loads 200 more.	Track work on Tasks
No progress for mark on a task card	A task in Working on it, not ongoing, with no update for more than 2 days	The card shows No progress for and the number of days.	Track work on Tasks
Rows in Archived and Trash on Tasks	100 at a time	Show older tasks loads 100 more.	Track work on Tasks
Steps of tasks	From version 1.0.96	An older version shows each step as a card of its own, with no Steps list.	On Squad for Mac
Count of the questions that stay after a clear	Waits up to 4 seconds	The message after the clear leaves out the questions that someone else set for later.	Needs you
Notes shown on a task’s page	The newest 50	Show earlier notes shows 50 more each time, back to the first note. The line about who has not seen a note shows only on the newest 51 notes.	A task’s page on the Mac
Emails in the list on Email	The newest 100, plus every draft and escalation that waits for review, every scheduled send, and the newest 100 unread emails	Older emails are not listed. The unread count, and the unread emails that the list adds, stop at 100.	Give a teammate an email inbox
Docs on Docs	24 at first	Show more docs shows 24 more.	Find and manage your squad’s docs
Archived docs on Docs	50 at a time	Load more shows 50 more.	Find and manage your squad’s docs
Search docs on Docs	The first 140 characters of a doc’s text, with Markdown marks removed, plus the title, the kind, and the author	Words later in the doc do not match. Search for words in the title instead.	Find and manage your squad’s docs
Rows on People, in each Review list, and on the deals List and Closed in Contacts	50 at first	Show more shows 50 more.	Contacts on Squad for Mac
Deals in a column of By whose move in Contacts	The first 12	A button with how many more opens List. The columns sit side by side when the deals area is about 900 points wide or more.	Contacts on Squad for Mac
People in a stage’s column on a pipeline’s page in Contacts	The first 6	A button with how many more opens People for that stage.	Contacts on Squad for Mac
Pipelines on Home in Contacts	8	All and the number pipelines opens Pipelines.	Contacts on Squad for Mac
Results of Search people and companies	30, after 2 or more characters	More matches are not listed. Type more of the name.	Contacts on Squad for Mac
Entries in History on a contact’s page	The newest 20	Show earlier shows 30 more.	Contacts on Squad for Mac
A follow-up or a step’s date set on the Mac	9:00 on the day that you pick, in your Mac’s time	Not applicable.	Contacts on Squad for Mac

Routines, history, and activity

Item	Value	What happens at the limit	More
Up next on Routines	The next 4 runs	Not applicable.	Schedule recurring work with routines
Search routines on Routines	Shows when routines and triggers number more than 12	Not applicable.	Schedule recurring work with routines
Routines in the Runs continuously row of Routines > Week	The first 30	A link with the number and more switches Routines to List.	Schedule recurring work with routines
How far back History goes	31 days	Older runs are not shown.	See what your squad did
Schedule view in History	The last 3 days at a time	Load older runs moves back 3 days, within the 31 days.	See what your squad did
Runs that History lists for one day	2,000	The earliest runs of that day are not shown, and a notice says so.	See what your squad did
Activity on Activity	50 at a time	Load older activity loads 50 more.	See what your squad did
New rows on Activity on the first visit	What happened in the last 4 hours	After that, rows are new since your last visit.	See what your squad did

Teammates and notifications

Item	Value	What happens at the limit	More
Sections on a teammate’s About	Lately: 6 lines. Waiting on: 4. Tasks: 5 open tasks. Routines: 6.	See all tasks and See all routines open the full lists.	Add, change, and pause teammates
How often for Check-ins on a timer	The interval already set for the teammate. With none set, the squad’s default check-in interval, or else 30 minutes (1 hour when the squad’s Claude account is connected by sign-in). After check-ins were turned off on the Mac, Every 15 minutes.	Pick another interval in How often.	Add, change, and pause teammates
Deliver the summary at	9 AM, 12 PM, 4 PM, or 6 PM. The default is 4 PM.	Held questions arrive as one summary at that time.	Settings, notifications, and updates
Friday recap	Friday at 5 PM, in your Mac’s time	Not applicable.	Settings, notifications, and updates

Item	Value	What happens at the limit	More
Other squads that the notch counts	10	Squads past the first 10 are not counted in the notch, the menu bar, the Dock, or the squad switcher.	Use the notch and the menu bar, The Dock badge
Other squads in the notch’s peek	2	At most 2 other squads with something for you show in the peek. The others still count in the notch.	Use the notch and the menu bar
Asks in the menu bar	The first 4	Open Needs you for the rest.	Use the notch and the menu bar
Snooze until tomorrow	Until 8:00 the next morning, in your Mac’s time	The notch turns back on.	Use the notch and the menu bar
Question card that the notch opens	Closes after 9 seconds, or 4 seconds after the pointer leaves	The question still waits in Needs you.	Use the notch and the menu bar
Reply card that the notch opens	Closes after 7 seconds. A late spoken answer, with Play, stays 45 seconds, only while the notch is on. Pointing at the card keeps it open.	The reply stays in the chat. A late spoken answer also stays in its notification.	Use the notch and the menu bar, Delegate, talk, and use Siri
Options as buttons on a notch question card	Up to 3	A decision with more options shows Open in Squad, then Later when you can set it for later, or else Not now.	Use the notch and the menu bar
Question cards that wait for the notch	5	The oldest waiting card drops out of the queue. In a meeting or a snooze, later ones are only counted. The questions still wait in Needs you.	Use the notch and the menu bar
Listening after ⌃⌥Space	Stops by itself after 60 seconds	What you said so far is sent.	Delegate, talk, and use Siri
Today’s voice conversation	Turns over at 4 AM. A voice conversation used in the last hour continues.	A new voice conversation starts.	Delegate, talk, and use Siri
Spoken answer that is read aloud	Arrives within 15 minutes of your question	A later answer is not read aloud. It waits for you to select Play.	Delegate, talk, and use Siri
Spoken question that waits for its answer	3 hours	After that, the app stops waiting. The answer is still in the chat.	Delegate, talk, and use Siri

Mac access

Item	Value	What happens at the limit	More
Request that you do not answer	Expires 10 minutes after the teammate asks	The teammate is told that you did not answer, and continues without it.	Let your teammates use your Mac
Mac access request at the top of the screen that you do not answer	40 seconds, or 20 seconds after your pointer leaves it	The request moves to a notification.	Let your teammates use your Mac
Approved request that your Mac does not finish	Fails 20 minutes after the teammate asked	The request fails, and the teammate is told that your Mac did not finish it.	Let your teammates use your Mac
Requests from one teammate	30 in any 60 minutes	Further requests from that teammate are refused until fewer than 30 of its requests fall in the last 60 minutes.	Let your teammates use your Mac
Requests waiting for your answer	20 per workspace	Further requests are refused until you answer some. The teammate is told to wait for those to be answered.	Let your teammates use your Mac
File that a teammate reads	19 MB	A larger file is not sent, and the teammate is told that the file is over the limit.	Let your teammates use your Mac
Text file that a teammate writes	256 KB, counted in UTF-8 bytes	Longer text is refused before it reaches your Mac. The teammate is told to split it into smaller files or share it as a doc.	Let your teammates use your Mac
Screenshot of your screen	10 MB	A larger screenshot is not sent.	Let your teammates use your Mac
Text that comes back in the reply	Up to 256 KB of UTF-8 text	A larger file, or a file that is not text, is saved as a file in the teammate’s workspace.	Let your teammates use your Mac
Folder listing	200 entries	The listing stops at 200 entries.	Let your teammates use your Mac
Macs per workspace	10	Another Mac is refused until you remove one.	Let your teammates use your Mac
Shared folders per Mac in one squad	100	Another shared folder is refused until you stop sharing one.	Let your teammates use your Mac
Mac counts as connected	Seen by Squad in the last 2 minutes, with Let your squad use this Mac on	Teammates usually do not get the Mac request tools until the Mac is connected again, or a request says that your Mac is not connected.	Let your teammates use your Mac
Results of a request	Removed 24 hours after the request finishes	Squad keeps the request’s reason and outcome. A file that the teammate saved in its workspace stays there.	Let your teammates use your Mac
Recent requests on the Mac access page	The newest 20	Older requests are not listed.	Let your teammates use your Mac

Research tools

These caps protect you from a teammate that repeats research calls in a loop. For what each research tool does and costs, see Research tools reference.

Item	Value	What happens at the limit	More
Research calls in one teammate session	25 in 10 minutes	Further calls are refused until the window moves on.	Research tools
Research calls in the squad	60 per minute	Further calls are refused until the minute moves on.	Research tools
Time for one call to a research tool with a time limit	120 seconds. Reddit Subreddit and Search calls with a time window: 180 seconds for the first try, and 270 seconds in all with a second try. Product Hunt: Launches: 180 seconds. Reddit Post comments: 110 seconds.	A call that found results by then returns them, and you pay for those results. A call that found nothing fails and costs 0 credits. A Reddit Subreddit or Search call with a time window that ran out of time with nothing found in its first try runs once more with the time left, if at least 60 seconds are left.	When a call fails
Items in one research result	50 by default, 500 at most	Some tools set their own default. A teammate can ask for more items, up to 500. Product Hunt: Launches returns at most 25, whatever the teammate asks for.	Research tools

Triggers

Item	Value	What happens at the limit	More
Size of one webhook request	256 KB	The request is refused and not stored. The sender gets “The body is larger than 256 KB.”	Triggers
Events for one trigger	60 a minute, with bursts of up to 120	Requests past the limit are refused. The sender gets “Too many events. Slow down and retry.” and a time to wait. The trigger’s page counts the refused requests of the day.	Triggers
Events for all triggers in a workspace	300 a minute	Same as above.	Triggers
Most runs per day	100 by default. You can set 1 to 1,000. Counted per day in UTC.	Later events of the day are kept as “Not run: the daily limit was reached”. Run now, Retry, and Send test event still run.	Triggers
Runs of one trigger at the same time	1	Events that arrive during a run wait for the next run.	Triggers
Events in one run	Up to 25 events. A run takes more events only while their payloads stay within 48,000 bytes in total.	The other waiting events go in the next run. A single event larger than 48,000 bytes runs alone.	Triggers
Payload that the teammate gets in the run, for each event	48,000 characters divided by the number of events in the run, and at least 2,000	A longer payload is cut, and the teammate is told how to read the rest.	Triggers
Tries to wake the teammate	6, after waits of 1, 5, 15, 30, and 60 minutes	The event shows “Could not wake the teammate” with Retry.	Triggers
Wake with no run	30 minutes	When the teammate was woken but no run started, the event shows “Teammate woken, no run started” with Retry.	Triggers
Event history and payloads	30 days	Older events and their payloads are deleted, and they no longer show on the trigger’s page.	Triggers
Events listed under Latest events	The newest 50	Older events are not listed.	Triggers
Age of a signature (Stripe, Standard Webhooks)	5 minutes	The request is refused with “The signature timestamp is too old.”	Triggers
”Squad refused a request” note on the trigger’s page	Shown for 1 day after the last refusal	Refusals are noted at most once a minute.	Triggers
Name	80 characters	The field accepts no more text.	Triggers
What the teammate does with each event	8,000 characters	The field accepts no more text.	Triggers
Only send these fields (optional)	20 paths, up to 200 characters each	”Pick at most 20 fields.”	Triggers
Pasted signing secret	500 characters	”That secret is too long.”	Triggers
Settings of an app event	8,000 characters	”The event settings are too large.”	Triggers
Send the result to a URL (optional)	2,048 characters, `https://`, a public host name	”The URL is longer than 2,048 characters.” Other addresses are refused with a reason, for example “The URL must start with https://.”	Triggers
`result` in the callback body	A summary of the teammate’s final reply, up to 2,000 characters	A longer reply is cut.	Triggers
Tries to send the result to your URL	3, after waits of 1 and 5 minutes. Each try waits up to 10 seconds for an answer.	The event says “The result was not delivered to your callback URL” and the reason.	Triggers
Suggestions from teammates that wait for approval	20 in a squad	Teammates cannot suggest more until the owner or an Administrator turns some on with Turn it on, or dismisses them with Dismiss.	Triggers
An app’s event setup that fails because the app did not answer	3 more tries, after 1, 5, and 30 minutes	The trigger pauses and says why. Turn it on again to retry.	Triggers

Cloud computer disk

Item	Value	What happens at the limit	More
Disk check	About every 30 minutes, when no teammate is in the middle of a reply	A busy computer is checked later.	Your cloud computer’s disk is low or full
Low disk	Less than 5 GB free	An amber banner says how much space is left, for example “Your cloud computer has 4 GB of space left.”, and the owner gets a bell notification. The banner goes away when at least 6 GB is free.	Your cloud computer’s disk is low or full
Full disk	Less than 1 GB free	A red banner says that the computer is out of space, and the owner gets a bell notification and an email. It stops counting as full when at least 1.5 GB is free. It then counts as low, or as fine when at least 6 GB is free.	Your cloud computer’s disk is low or full
Hide for a day	1 day, in one browser	The low-disk banner shows again at the first new disk reading after the day, within about 6 hours. A full disk cannot be hidden.	Your cloud computer’s disk is low or full

Cloud computer memory

Item	Value	What happens at the limit	More
Memory check	With the disk check, about every 30 minutes	Squad reads how often teammates waited for memory before their runs started.	Your cloud computer keeps running low on memory
Memory banner	At least 1 wait in the last 6 hours, and 1 wait of 2 minutes or more in the last day. The number of waits does not count.	An amber banner says how many times teammates waited for memory in the last day, and how long the longest wait took. It goes away when the waits no longer meet this rule, or 12 hours after the last check. Squad for Mac shows its card by the same rule.	Your cloud computer keeps running low on memory
Why teammates waited, on the memory banner	A wait counts as short on memory when it began with less than 2,048 MB free. When fewer than half of the day’s waits did, the banner says that most waits came when many teammates started at once. Otherwise it treats the computer as short on memory.	The words after the banner’s sentence and its Ask button follow the cause.	Your cloud computer keeps running low on memory
Waits that Squad counts	The last 500 waits on your cloud computer	When all 500 are from the last day, the banner says “500 or more times”.	Your cloud computer keeps running low on memory
Hide for a day on the memory banner	1 day, in one browser, for one squad	The banner shows again at the first reading after the day. With no new waits, that can take up to 6 hours more.	Your cloud computer keeps running low on memory

Notifications

Item	Value	What happens at the limit	More
Notification emails	1 per 60 seconds for each person	An email that comes less than 60 seconds after the last one waits and is sent later. After 10 waits, it is not sent. The notification still shows in the bell.	Choose your notifications
Squad name at the start of a notification email’s subject	The first 40 characters, on one line	A longer name is cut after 40 characters, with no mark. Line breaks in the name become spaces.	Choose your notifications
Weekly email	Mondays at 14:00 UTC	Sent only when the Email switch of Your week, every Monday is on.	Choose your notifications
Notifications in the bell	Newest 8	The owner’s bell lists unread notifications only. Other people’s bells also list read ones. View all opens Activity, with the count when more than 8 are loaded.	Choose your notifications
Activity on Activity	50 at a time	Load older activity loads 50 more.	See what your squad did
New rows on Activity on your first visit in a browser	What happened in the last 4 hours	After that, rows are new since your last visit.	See what your squad did
Message shown in a mention notification	At most 140 characters, on one line	A longer message is cut and ends with ….	Mentions
Email about a mention that you have not seen	10 minutes after the mention	One email per mention notification, only if you have not opened the place or read the notification by then. There is no setting.	Mentions
Teammates going back and forth in the owner’s bell	One row for each task while an earlier row about that task is unread. After you read it, a new row comes at the earliest 24 hours after the last one.	Opening the row, Mark all read, or opening the task marks it read.	Choose your notifications
Updates in What’s new that count as unread the first time you open Squad	The last 14 days	Older updates count as read. This applies only when your account has no saved reads and the browser has none.	Get help

Setup and account

People

Tasks and questions

Today

Chat

Projects

Sidebar

Search

Docs

Email

Runs

Routines

Heartbeats

Memory

Skills and skill packs

Backup

Integrations and channels

Use Squad from other apps

Contacts and pipelines

Payment cards

Form cards

Squad for Mac

The app and navigation

Today and Needs you

Chat and projects

Tasks, email, docs, and contacts

Routines, history, and activity

Teammates and notifications

The notch, the menu bar, and voice

Mac access

Research tools

Triggers

Cloud computer disk

Cloud computer memory

Notifications