Setup and account
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Password | At least 8 characters | A shorter password is refused. | Get started |
| Email verification code | 8 digits, valid for 15 minutes | An expired code does not work. Ask for a new one. | Get started |
| Build of your workspace computer | About 2 minutes, up to 3 attempts | If all attempts fail, the setup screen shows an error. | Fix setup problems |
| Device code sign-in for an AI account | 5 minutes | The sign-in stops. In AI Tokens, the window shows “Authorization timed out. Please try again.” | Connect your AI subscription |
| New agent ready for work | About 2 minutes after the lead creates it | Until then, work sent to the new agent can go to the lead instead. | Add, change, and pause agents |
| Your name in Settings > General | Up to 80 characters | A longer name is refused with “That name is too long. Please keep it under 80 characters.” An empty field is not saved. A name that an agent already uses is refused. | Settings reference |
| Reason when you cancel your subscription | 20 to 5,000 characters | With fewer than 20 characters, the screen says “Please write at least 20 characters.” and the cancel button stays off. The field stops at 5,000 characters. | Manage your subscription |
| Failed renewal payment | 7 days of grace | Your squad keeps working for 7 days. After that, the workspace locks with Payment past due until you pay. | Manage your subscription |
| Money-back guarantee on your first payment | 7 days after you subscribe | Email support@squad.so from your account email within 7 days. Renewals and credit purchases are not refundable. | Manage your subscription |
| Lead agents per workspace | 1 | An agent cannot create a second lead. | Add, change, and pause agents |
| A workspace reset with no progress | 30 minutes | The checklist closes and says “The reset stopped before it finished.” Start the reset again to finish it. Until then, a new reset is refused. | Reset your workspace |
Teammates
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Invite link | Works for 7 days, once, and only for the invited email address | The invite page says “This invite expired”. Invite the same address again. The new link replaces the old one. | Invite teammates |
| Team seats in total | No limit | Not applicable. Buy more seats in another purchase. | What Squad costs |
| Seats bought in one purchase | 1 to 100 | The number field accepts no other value. | Invite teammates |
| Seats used | 1 for each teammate and 1 for each open invite | With every seat in use, you cannot invite. “Every seat is in use. Buy another seat first.” | Invite teammates |
| Release seats | Only seats that nobody uses | ”Those seats are in use. Remove teammates or revoke invites first.” | Invite teammates |
| Agents a new teammate can use | All agents, including agents added later | Narrow the list with All agents on the teammate’s row. | Invite teammates |
Missions and tickets
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Files on one mission reply | 10 files | The reply is refused with “A reply can carry at most 10 files.” | Missions |
| Files on one mission, in total | 40 files | The upload is refused with “This mission already carries N files. The limit is 40.” | Missions |
| Stuck badge | More than 2 days with no update, while the mission is In flight | The card shows Stuck for N days · no progress. Missions marked Ongoing never get this badge. | Missions |
| Stall detection, first step | 2 days with no update | Squad nudges the assigned agent. If the mission is still quiet after 2 more days, Squad opens a ticket for you. | Tickets |
| Stall detection, second step | 7 days with no status change | Squad opens a ticket for you directly. | Tickets |
| Stall detection schedule | Once an hour | The check covers missions that are assigned to an AI agent, In flight, and not marked Ongoing. | Tickets |
| Aging ticket | Waiting more than 1 day | The ticket gets an aging chip and counts in the Aging filter. | Tickets |
| Stale tickets | Waiting more than 30 days | My Tickets shows a banner and a 30+ days filter. | Tickets |
| Cards per board column | 4 cards | The column shows Show all N →. | Missions |
Chat
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Files an agent attaches to one chat message | 4 files | Files after the fourth are dropped. | Chat |
| Files from one chat message that an agent on a Claude Code account gets | 8 files, each up to 25 MB, each downloaded within 20 seconds | Squad saves each file on the workspace computer for the agent. Files after the eighth, larger files, and files that take longer to download are not saved. The agent still gets your message. | Chat |
| Conversation name | 80 characters | The name field accepts no more text. | Chat |
| Open conversation tabs | 12 tabs | The tab you used least recently closes. | Chat |
| Tabs you can open with ⌥1 to ⌥9 (Alt+1 to Alt+9) | The first 9 tabs | Tabs after the ninth show no shortcut. Click them instead. | Search and keyboard shortcuts |
| Your sent messages that ↑ can bring back in a conversation with an agent | The last 50 | Older messages are not offered. In the Squad chat, ↑ can reach every message you sent that the screen has loaded. | Chat |
| Group chats listed in the sidebar | 5, newest first | All group chats shows the rest, up to the newest 200 open group chats. Show fewer goes back to 5. Agent conversations that start from now on do not count toward the 200 until a person posts in them. | Chat |
| Agent conversations on the Squad chat screen | The newest 50 that no person posted in, plus agent conversations that a person posted in | Older agent conversations are not listed. | Chat |
| Conversation reset | None | Conversations do not reset on their own. A long conversation is shortened in the agent’s working memory. | Chat |
| Messages in a conversation that you can fork or edit | 2,000 | ”This conversation is too long to fork or edit.” Start a new conversation. | Chat |
| Conversation so far that the agent gets when it has no memory of the conversation, for example in a fork or a new version | Up to about half of the model’s context window, from the newest 1,500 messages at most | Messages before the newest 1,500 are left out, and the agent is told that earlier messages were not read. Within those, a conversation that is still too long is cut in the middle: the agent gets the oldest of them and the newest messages, and is told that some messages were left out. Files in earlier messages are named, not sent again. | Chat |
| History copied into a new group chat | Last 30 messages | When you @mention another agent in a 1:1 conversation, the new group chat starts with the last 30 messages. | Chat |
| Wait for a reply | 15 minutes | The message fails with a “No reply arrived” error. In a 1:1 conversation, the error has a Retry button. The check runs every 10 minutes, so the error can take up to about 25 minutes to appear. A message whose run is still working does not fail. | Chat |
| Automatic resend | 2 tries, after 3 seconds and 8 seconds | Squad resends only when the message did not reach the agent. For other failures, you see Retry. | Chat |
| Names that you turned down for one conversation | The last 10 are remembered | An older turned-down name can be suggested again. | Chat |
| Archived conversations listed for one agent | 200, newest archived first | Older archived conversations are not listed. | Archive or delete a conversation |
| Task shown on a subagent card | 2,000 characters | A longer task is cut. | See the subagents that your agents start |
Sidebar
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Pins | Saved to your account, up to 32,000 characters of saved pin data | Pins show on every device where you sign in. When the saved data would pass the limit, the new pin is not saved and the sidebar does not change. Unpin something first. | Search and keyboard shortcuts |
| Sidebar width | 208 to 420 pixels, 252 by default | Drag the right edge of the sidebar to resize it. Double-click the edge to go back to the default. | What Squad is |
Docs
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Docs on one page of the Docs list | 24 docs | Load more shows the next 24. | Docs |
| Folder levels | 1 level | A folder cannot contain other folders. | Docs |
| Delete a folder | Empty folders only | An agent that tries to delete a folder with docs in it gets “Cannot delete a folder that contains documents.” | Docs |
| Docs moved in one step by an agent | 100 docs | The move is refused with “Cannot move more than 100 documents at once”. | Docs |
| Version history | None | An edit replaces the earlier text. | Docs |
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Emails per minute, per agent | 10 | The send is refused. Scheduled sends due in the next minute also count. | |
| Different recipients in 5 minutes, per agent | 20, across To, Cc, and Bcc | The send is refused. | |
| Daily send cap, per agent | 100 in a rolling 24 hours (default) | The send is refused. You change the cap in Daily send cap in the agent’s inbox settings. A cap of 0 means no cap. | |
| Workspace daily cap | 500 in a rolling 24 hours | The send is refused. You cannot change this cap in the dashboard. | |
| Workspace monthly cap | 10,000 in a rolling 30 days | The send is refused. You cannot change this cap in the dashboard. | |
| Drafts waiting for approval | Do not count toward the caps | A pending draft uses no cap space. | |
| Scheduled send | At least 60 seconds in the future | An earlier send time is refused. | |
| Scheduled send with attachments | Not supported | The scheduled send is refused. | |
| Handling instructions | 4,000 characters when an agent saves them | Text after 4,000 characters is dropped. Squad sets no length limit when you type them yourself. | |
| Email signature | 1,000 characters when an agent saves it | Text after 1,000 characters is dropped. Squad sets no length limit when you type it yourself. | |
| Address, part before the @ | 32 characters: lowercase letters, digits, and hyphens | Other characters become hyphens. Longer text is cut. | |
| Custom email domains | 1 per workspace | A second domain is refused until you remove the first. | |
| DNS check after Verify now | Up to 4 checks, 45 seconds apart | The domain keeps its status. Squad also checks again on its own. | |
| Emails loaded on the Email screen | Newest 100 | Counts show N+ when the list is full. | |
| Unread email on the Email badge and in Unread | 100 | The badge stops at 100. Unread lists the newest 100 unread received emails. | Give an agent an email inbox |
When you click ✓ Approve & send draft, the email goes out at once and skips every send cap. The caps apply to email that agents send on their own.
Runs
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| No events from a Manual run, Chat, or Email run | 10 minutes | Runs marks the run Timeout and shows it as presumed stopped. If the run reports back later, the row corrects itself. | Runs and Health |
| Signal from a run that is still working | Every 3 minutes, after the first 3 minutes | A run in one long step, such as a long command or a tool call, tells Squad that it is still working. It stays Running, and its chat message does not fail with “No reply arrived”. A run that shows no sign of work sends no signal. On a Claude Code account, the signal goes on for as long as the agent’s process runs, also when it hangs. | Runs and Health |
| No events from a Scheduled run or other run | 30 minutes | Same as above. | Runs and Health |
| A chat message that restarts of the workspace computer interrupt | Continued up to 3 times. Another continue needs about 5 minutes of work since the last one. | The chat shows “The workspace runtime restarted again while the agent was finishing this message, so it stopped partway.” Check what is done, then send the message again. | Chat |
| Confirmation of a Stop | 90 seconds | With no confirmation from your squad’s computer, Stop says “The stop didn’t go through, so the run is still going. Press Stop to try again.” | Runs and Health |
| Check for silent runs | Every 5 minutes | A silent run can show Running for a few minutes after it stops. | Runs and Health |
| No progress on the workspace computer | 15 minutes with no progress signal | The run is stopped. A run is not stopped while a tool call or a memory compaction is in progress. Runs on a Claude Code account are not stopped this way. | Fix an agent that is stuck or failing |
| Run time limit | No limit | You cannot set a limit. Workspace defaults > Run time limit shows No limit. | Fix an agent that is stuck or failing |
| Workspace run time limit from an earlier setting | Shown on the Run time limit card, with a warning | Chat runs, also from Telegram, Discord, or Slack, that take longer than the limit are stopped. Scheduled tasks use their own limit. A workspace with no saved value has a limit of 10 minutes. Click Remove the limit, then save. | Fix an agent that is stuck or failing |
| Time limit of a new scheduled task | 24 hours for a task that you create in the dashboard | The task editor has no time limit field. A task that an agent creates can have no limit saved. | Schedule recurring work |
| Scheduled task limit shorter than 24 hours | Raised to 24 hours when the workspace computer restarts | A short limit is left from an earlier setting. A task with no limit saved, for example one that an agent created, stops after 60 minutes. The task editor shows the limit, a warning, and Raise to 24 hours. | Schedule recurring work |
| Automatic retry | 1 retry, 2 minutes later | Only for a scheduled run that fails with a temporary AI provider error. Rate-limit, quota, and login errors are not retried, except that a Claude Code run that hits its usage limit continues once on the next Claude Code account (see below). There is no retry if the agent is paused, the task was paused, a newer run started, or you messaged the agent in the meantime. | Runs and Health |
| Restart of the workspace computer | Immediate | Runs in progress stop. Runs shows them as Interrupted. When it can, Squad gives a chat message that a restart interrupted back to the agent, which continues it, up to 3 times. Runs then shows the cut-off run as resumed. Squad does not start other runs again, so check the work and ask again if it is not done. | Runs and Health |
| Claude Code account that reaches its usage limit | Skipped until its limit resets. If the reset time is not known, 1 hour. At most 8 days. | Squad switches to the next Claude Code account in your order, and AI Tokens shows that account as IN USE. The run that hit the limit continues once on the new account, also when it had already done work. If every account is at its limit, Claude Code cannot serve runs until one resets, and runs move to the next model in Model routing if you set a fallback. Reconnecting the account with a new token clears the skip. | Connect your AI subscription |
| Rate-limit banner | 3 or more rate-limit failures in a row from one provider, the latest within 6 hours | Home, Missions, and Health show a banner. AI Tokens shows Rate-limited · cooling down after one recent failure. | Choose models and manage AI accounts |
| Last result of a scheduled task on the Schedule calendar | The first 160 characters | A longer result ends with ”…”. Open the run on Runs to read all of it. | Schedule recurring work |
| Runs listed for one day on the Runs screen | 2,000, counted over every agent | The newest 2,000 runs that started that day are shown, and the earlier ones are not. Runs says “A day in this range has more runs than Runs can list for one day. Its newest runs are shown, and its earliest runs are not.” | Runs and Health |
| History on the Runs screen | Today and the 30 days before it | Day shows 1 day, Schedule 3 days, Week 7 days, and Month the current month up to today. Older runs are not shown. | Runs and Health |
Heartbeats
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Heartbeat state when created | Off | Agents run on a timer only after you turn the heartbeat on. | Schedule recurring work |
Lead agent’s heartbeat (lead-heartbeat) | Every 15 minutes | When it is on, that is about 96 runs a day on your AI account, even when nothing needs attention. | Schedule recurring work |
| Other agents’ heartbeats | Every hour, each at its own minute past the hour | Different start minutes keep the agents from all running at once. | Schedule recurring work |
Memory
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Load budget for About you, Notes, Personality, and Identity | 20,000 characters (default) | In a longer file, the agent reads the first 70% of the budget from the start of the file and the last 20% from the end. With the default budget, that is the first 14,000 and the last 4,000 characters. The middle is skipped at every run. The editor shows this. | Memory |
| Company, Contacts, Glossary, Squad, Voice | No load budget | Agents read these files when they need them. | Memory |
| Text shown in the file editor | First 400,000 characters | Saving writes what you see and removes the rest. | Memory |
| File size on save | 800,000 characters | The save is refused. | Memory |
| Results for a search in Memories | Up to 20 | Refine the search to see other memories. | Memory |
| Memories that an agent gets before each request | Up to 10 that match the request. On a Claude Code account, the text is cut at a whole line under 9,000 characters. | Other memories are not given. The agent can still search memory. A request of fewer than 5 characters gets no matches. | How your squad learns |
| Standing facts and recent context that an agent gets | Up to 10 of each, on the first request of a conversation, then again every 50 requests | Between those requests, the agent gets only the memories that match. | How your squad learns |
| Time to find memories before a request | 4 seconds | The agent starts without memories for that request. | How your squad learns |
| Text that memory learns from in one turn | The first 8,000 characters of a request and the first 12,000 characters of a reply | Memory does not learn from the rest of a longer request or reply. | How your squad learns |
| Results for a memory search by an agent | 5 by default, up to 20 | Not applicable. | What your agents can do |
Skills and skill packs
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Skill tag | Lowercase letters, digits, and hyphens, up to 32 characters | Capitals become lowercase. Other characters and longer tags are refused. | Skills |
| Tags on one skill | 32 | More tags are refused. | Skills |
| Custom pack source | A public GitHub repository, https://github.com/owner/repo | Other URLs are refused. | Skills |
| Skills folder (optional) | Up to 200 characters and 4 levels deep | Longer or deeper paths are refused. | Skills |
| Same repository and folder twice | Not allowed | Remove the pack first, then add it again. | Skills |
| Repository that is already a curated pack | Not allowed as a custom pack | Turn on the curated pack instead. | Skills |
| Curated pack | Can be turned off, not removed | Remove pack shows only for custom packs. | Skills |
| Skill name clash when you turn on a pack | Allowed | The pack turns on, and each pack skill with a clashing name stays off. | Skills |
Integrations and channels
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Account name for a connected app | 80 characters | Longer names are cut. | Connect apps |
| MCP server URL | Must start with https:// | Other URLs are refused. | Add an MCP server or an API key |
| MCP server name, when you rename it in Edit | 80 characters | A longer name is refused with “Keep the name under 80 characters.” An empty name is refused with “Give the server a name.” | Add an MCP server or an API key |
| Headers on one MCP server | 16 | More headers are refused with “Too many MCP headers”. | Add an MCP server or an API key |
| Who can message it list on an extra Telegram bot, a Discord bot, or a Slack app | At most 50 people | A change that makes the list longer than 50 is refused with “Keep the list under 50 people.” You can still remove people from a longer list. | Telegram, Discord, Slack |
| Telegram main bot | Only you | You cannot add people to the main bot. Connect another bot for other people. | Telegram |
| Discord or Slack Who can message it list | At least 1 person | You cannot remove the last person. An empty list would answer nobody. | Discord, Slack |
| Tools on one model request, on Grok | 350 tools (Grok’s own cap) | Turn off tools that you do not use on the Tools screen. | Add an MCP server or an API key |
| Connect or switch the Telegram main bot | About 10 seconds | Your squad restarts, then answers from the bot. | Connect Telegram |
Squad for Mac
Squad for Mac is in private beta and not available to download yet. These are the limits on what agents can ask for on your Mac, and the numbers that the app uses. See Squad for Mac.| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Request that you do not answer | Expires 10 minutes after the agent asks | The agent is told that you did not answer, and continues without it. | Squad for Mac |
| Approved request that your Mac does not finish | Fails 20 minutes after the agent asked | The request fails, and the agent is told that your Mac did not finish it. | Squad for Mac |
| Requests from one agent | 30 in any 60 minutes | Further requests from that agent are refused until fewer than 30 of its requests fall in the last 60 minutes. | Squad for Mac |
| Requests waiting for your answer | 20 per workspace | Further requests are refused until you answer some. The agent is told to wait for those to be answered. | Squad for Mac |
| File that an agent reads | 19 MB | A larger file is not sent, and the agent is told that the file is over the limit. | Squad for Mac |
| Text file that an agent writes | 256 KB, counted in UTF-8 bytes | Longer text is refused before it reaches your Mac. The agent is told to split it into smaller files or share it as a doc. | Squad for Mac |
| Screenshot of your screen | 10 MB | A larger screenshot is not sent. | Squad for Mac |
| Text that comes back in the reply | Up to 256 KB of UTF-8 text | A larger file, or a file that is not text, is saved as a file in the agent’s workspace. | Squad for Mac |
| Folder listing | 200 entries | The listing stops at 200 entries. | Squad for Mac |
| Macs per workspace | 10 | Another Mac is refused until you remove one. | Squad for Mac |
| Shared folders per Mac | 100 | Another shared folder is refused until you stop sharing one. | Squad for Mac |
| Mac counts as connected | Seen by Squad in the last 2 minutes, with Let your squad use this Mac on | Agents usually do not get the Mac request tools until the Mac is connected again, or a request says that your Mac is not connected. | Squad for Mac |
| Results of a request | Removed 24 hours after the request finishes | Squad keeps the request’s reason and outcome. A file that the agent saved in its workspace stays there. | Squad for Mac |
| Other squads that the notch counts | 10 | Squads past the first 10 are not counted in the notch, the menu bar, the Dock, or the squad switcher. | Squad for Mac |
| Other squads in the notch’s peek | 2 | At most 2 other squads with something for you show in the peek. The others still count in the notch. | Squad for Mac |
| Mac access request at the top of the screen that you do not answer | 40 seconds | The request moves to a notification. | Squad for Mac |
| Recent requests on the Mac access page | The newest 20 | Older requests are not listed. | Squad for Mac |
| Spoken answer that is read aloud | Arrives within 15 minutes of your question | A later answer is not read aloud. It waits for you to select Play. | Squad for Mac |
| Spoken question that waits for its answer | 3 hours | After that, the app stops waiting. The answer is still in the chat. | Squad for Mac |
| Check for updates | Every hour, with Check for updates automatically on | Not applicable. To check now, choose Check for Updates…. | Squad for Mac |
| Snooze until tomorrow | Until 8:00 the next morning, in your Mac’s time | The notch turns back on. | Squad for Mac |
| Deliver the summary at | 9 AM, 12 PM, 4 PM, or 6 PM. The default is 4 PM. | Held questions arrive as one summary at that time. | Squad for Mac |
| Low disk card in Needs you, set aside with the X | 24 hours, on this Mac | The card shows again. | Squad for Mac |
| Friday recap | Friday at 5 PM, in your Mac’s time | Not applicable. | Squad for Mac |
| Items that need you on Today, including email drafts and escalations | The first 3 | What only you can fix, and suggested triggers, show in full above them. The link under them opens Needs you. | Squad for Mac |
| Asks in the menu bar | The first 4 | Open Needs you for the rest. | Squad for Mac |
| Routines in the Runs continuously row of Routines > Week | The first 30 | A link with the number and more switches Routines to List. | Squad for Mac |
| Ideas for your squad on Today | The first 14 days of a squad | After that, the ideas show only when nothing waits for you and nobody is working. | Squad for Mac |
Research tools
These caps protect you from an agent that repeats research calls in a loop. For what each research tool does and costs, see Research tools reference.| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Research calls in one agent session | 25 in 10 minutes | Further calls are refused until the window moves on. | Research tools |
| Research calls in the workspace | 60 per minute | Further calls are refused until the minute moves on. | Research tools |
| Items in one research result | 50 by default, 500 at most | Some tools set their own default. An agent can ask for more items, up to 500. | Research tools |
Triggers
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Size of one webhook request | 256 KB | The request is refused and not stored. The sender gets “The body is larger than 256 KB.” | Triggers |
| Events for one trigger | 60 a minute, with bursts of up to 120 | Requests past the limit are refused. The sender gets “Too many events. Slow down and retry.” and a time to wait. The trigger’s page counts the refused requests of the day. | Triggers |
| Events for all triggers in a workspace | 300 a minute | Same as above. | Triggers |
| Most runs per day | 100 by default. You can set 1 to 1,000. Counted per day in UTC. | Later events of the day are kept as “Not run: the daily limit was reached”. Run now, Retry, and Send test event still run. | Triggers |
| Runs of one trigger at the same time | 1 | Events that arrive during a run wait for the next run. | Triggers |
| Events in one run | Up to 25 events. A run takes more events only while their payloads stay within 48,000 bytes in total. | The other waiting events go in the next run. A single event larger than 48,000 bytes runs alone. | Triggers |
| Payload that the agent gets in the run, for each event | 48,000 characters divided by the number of events in the run, and at least 2,000 | A longer payload is cut, and the agent is told how to read the rest. | Triggers |
| Tries to wake the agent | 6, after waits of 1, 5, 15, 30, and 60 minutes | The event shows “Could not wake the agent” with Retry. | Triggers |
| Wake with no run | 30 minutes | When the agent was woken but no run started, the event shows “Agent woken, no run started” with Retry. | Triggers |
| Event history and payloads | 30 days | Older events and their payloads are deleted, and they no longer show on the trigger’s page. | Triggers |
| Events listed under Recent events | The newest 50 | Older events are not listed. | Triggers |
| Age of a signature (Stripe, Standard Webhooks) | 5 minutes | The request is refused with “The signature timestamp is too old.” | Triggers |
| ”Squad refused a request” note on the trigger’s page | Shown for 1 day after the last refusal | Refusals are noted at most once a minute. | Triggers |
| Name | 80 characters | The field accepts no more text. | Triggers |
| What the agent does with each event | 8,000 characters | The field accepts no more text. | Triggers |
| Only send these fields (optional) | 20 paths, up to 200 characters each | ”Pick at most 20 fields.” | Triggers |
| Pasted signing secret | 500 characters | ”That secret is too long.” | Triggers |
| Settings of an app event | 8,000 characters | ”The event settings are too large.” | Triggers |
| Send the result to a URL (optional) | 2,048 characters, https://, a public host name | ”The URL is longer than 2,048 characters.” Other addresses are refused with a reason, for example “The URL must start with https://.” | Triggers |
result in the callback body | A summary of the agent’s final reply, up to 2,000 characters | A longer reply is cut. | Triggers |
| Tries to send the result to your URL | 3, after waits of 1 and 5 minutes. Each try waits up to 10 seconds for an answer. | The event says “The result was not delivered to your callback URL” and the reason. | Triggers |
| Suggestions from agents that wait for approval | 20 in a workspace | Agents cannot suggest more until someone approves or dismisses some. | Triggers |
| An app’s event setup that fails because the app did not answer | 3 more tries, after 1, 5, and 30 minutes | The trigger pauses and says why. Turn it on again to retry. | Triggers |
Cloud computer disk
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Disk check | About every 30 minutes, when no agent is in the middle of a reply | A busy computer is checked later. | Your cloud computer’s disk is low or full |
| Low disk | Less than 5 GB free, or 85% or more used | An amber banner shows, and the owner gets a bell notification. The banner goes away when at least 6 GB is free and less than 80% is used. | Your cloud computer’s disk is low or full |
| Full disk | Less than 1 GB free, or 98% or more used | A red banner shows, and the owner gets a bell notification and an email. It stops counting as full when at least 1.5 GB is free and less than 96% is used. It then counts as low, or as fine when the disk also clears the low line. | Your cloud computer’s disk is low or full |
| Hide for a day | 1 day, in one browser | The low-disk banner shows again at the first new disk reading after the day, within about 6 hours. | Your cloud computer’s disk is low or full |
Notifications
| Item | Value | What happens at the limit | More |
|---|---|---|---|
| Notification emails | 1 per 60 seconds per workspace | An email that comes less than 60 seconds after the last one waits and is sent later. After 10 waits, it is not sent. The notification still shows in the bell. | Choose your notifications |
| Weekly check-in | Mondays at 14:00 UTC | Sent only when the EMAIL switch of Weekly check-in is on. | Choose your notifications |
| Notifications in the bell | Newest 8 unread | View all opens the Live Feed. | Choose your notifications |
| Updates in What’s new that count as unread the first time you open Squad | The last 14 days | Older updates count as read. This applies only when your account has no saved reads and the browser has none. | Get help |