Skip to main content
Squad notifies you in two places: the bell in the dashboard’s top bar, and email to the address you sign in with. You choose which events use each one in Settings > Notifications.

Use the bell

The bell is in the top bar. A number on it shows how many notifications you have not read.
  1. Click the bell. The Notifications panel shows your newest notifications.
  2. Click a notification. A reply from an agent opens that conversation. Any other notification is marked as read and opens the Live Feed. For a teammate, opening a reply also marks it as read.
Each row names who sent it, in bold, next to a picture:
  • An agent’s row shows the agent’s name and face.
  • A teammate’s row, for example their comment on a mission that you watch, shows the teammate’s name and initial. If Squad cannot name them, the row shows Someone.
  • Squad’s own alerts, for example that an AI account is signed out or that credits are low, show Squad with the Squad logo.
Other controls in the panel:
  • Mark all read marks every notification as read.
  • The x on a row hides that row until you reload the dashboard.
  • Clear all marks everything as read and hides the rows until you reload the dashboard.
  • View all opens the Live Feed.
  • The gear icon (Notification settings) opens Settings > Notifications.
When nothing is new, the panel shows You’re all caught up.

Choose what reaches you

Every teammate, Administrators included, sets their own notifications in Settings > Notifications. Their choices do not change yours. Teammates get notifications only about the agents that they can see, and never about billing. See Invite teammates to your workspace.
1

Open Settings

Open the account menu and click Settings.
2

Open Notifications

Click Notifications.
3

Set each event

For each event, turn IN-APP or EMAIL on or off.
Each change saves at once. IN-APP controls the bell. EMAIL controls email. Completed and failed runs are off by default. Turn Task completed or Task failed on if you want to hear about them. Failed runs also show on the Health screen. See See what your agents did. When an agent escalates an email to you, the email subject starts with “[Squad] [agent] needs your decision on an email”. When EMAIL is on for Draft ready, a draft that waits for your approval sends an email that starts with “[Squad] [agent] drafted an email for your review”. Review both on the Email screen. See Give an agent an email inbox. Some bell notifications have no setting and always show. For example, when Claude Code signs out, the bell shows “Claude Code is signed out on your workspace. Runs that use Claude fail until you reconnect it in Settings → AI Tokens.” See Choose models and manage AI accounts. The owner also gets a row from Squad when the cloud computer’s disk becomes low or full. That row is marked read by itself when the disk has room again. See Your cloud computer’s disk is low or full. Squad sends at most one notification email per minute. If two events happen within the same minute, the second email waits and is sent later. The bell shows both at once.

Know what the weekly check-in contains

The weekly check-in is an email that Squad sends on Mondays at 14:00 UTC. Its subject is “Your weekly Squad check-in”. It asks you to review the week’s missions, runs, and tickets, and it has a link to your dashboard. It does not list your squad’s work. To stop it, turn off EMAIL for Weekly check-in.

Check that it works

  • The bell shows a number when a new notification arrives for an event that has IN-APP on.
  • An event with EMAIL on sends an email to your sign-in address, with a link to the mission or activity.

Troubleshooting

You did not get an email for a blocked mission. Cause: EMAIL is off for Mission blocked, or the email still waits because Squad sent another notification email less than a minute before. Fix: check the bell, and check the setting. A notification you cleared came back. Cause: Clear all and the x hide rows only until you reload the dashboard. Fix: click Mark all read instead. Read notifications do not add to the number on the bell.