Choose your notifications

On the web, Squad notifies you in two places: the bell in the dashboard, and email to the address you sign in with. You choose which events use each one in Settings > Notifications. On Squad for Mac, notifications on your Mac have their own switches. See Notifications on this Mac. Squad for iPhone and iPad (beta) sends push notifications to your iPhone or iPad, and you can answer from them. See Notifications on iPhone and iPad.

Use the bell

On a wide window, the bell is at the top of the sidebar, next to your squad’s name. When the sidebar is folded, the bell is under the button that expands it. On a phone, the bell is in the row at the top. A number on the bell shows how many notifications you have not read. Above 9, it shows 9+.

1. Select the bell. The Notifications panel shows your newest notifications, and how many are new.
2. Select a notification:
   • A reply from a teammate opens that conversation.
   • A mention opens where it was written: the group chat, the conversation with one teammate, or the task.
   • A notification about an email, for example one that a teammate received, drafted, or needs you on, opens that email.
   • A purchase that waits for your approval opens Needs you. See Approve a purchase.
   • A request to add a payment card opens the Wallet.
   • Any other notification is marked as read and opens Activity.

Each row names who sent it, in bold, next to a picture:

• A teammate’s row shows the teammate’s name and face.
• A person’s row, for example their comment on a task that you watch, shows the person’s name and initial. If Squad cannot name them, the row shows Someone.
• A mention shows the name of the person or teammate who wrote it. See Mentions.
• Squad’s own alerts, for example that an AI account is signed out or that credits are low, show Squad with the Squad logo.

Other controls in the panel:

• Mark all read marks every notification as read. It shows when something is unread.
• The x (Dismiss) on a row marks it as read and hides it.
• Clear all marks everything as read and hides the rows.
• View all opens Activity. When more than 8 notifications loaded, it shows how many, for example View all (12).
• The gear icon (Notification settings) opens Settings > Notifications.
• In a wide browser window on a Mac, when you do not use Squad for Mac yet, a row under the list says Get Squad for Mac and “It shows you these the moment they arrive, even with this tab closed.” It opens the offer to download the app. See Squad for Mac on the web.
• In the browser of an iPhone or an iPad, when you do not use Squad for iPhone and iPad yet, a row under the list says Get Squad for iPhone or Get Squad for iPad, and “It shows you these the moment they arrive, even with this tab closed.” It opens the app’s TestFlight page in a new tab. See Squad for iPhone and iPad on the web.
• On Squad for Mac, until Squad for iPhone and iPad has opened on your account, the last row says Get Squad for iPhone and “It shows you these the moment they arrive, even with your Mac closed.” Select it to show a code. Scan the code with your iPhone’s camera to open Squad in TestFlight, or select Copy link. See Get Squad for iPhone and iPad.

When the panel opens, the keyboard focus moves into it. Press Esc to close the panel. The keyboard focus goes back to the bell. The bell of the owner lists only unread notifications, so a row that you dismissed or read does not come back. For other people in your squad, the bell also lists read notifications. Opening or dismissing one row marks their whole bell as read, and dismissed rows come back, read, when they reload the dashboard. When the panel has no rows, it shows You’re all caught up. People other than the owner keep read rows, so they see it only when they have no notifications at all. The browser tab’s title starts with a number in brackets, for example “(3)”. It is not the bell’s number. It counts what waits for you in Needs you. See What the number counts.

Choose what reaches you

Everyone in your squad, Administrators included, sets their own notifications in Settings > Notifications. Their choices do not change yours. People other than the owner get notifications only about the teammates that they can see, and never about billing. A purchase that waits for their approval, or a request to add a card, reaches them even when it comes from a teammate that they cannot see. See Invite people to your squad. Each change saves at once. While it saves, Saving… shows beside the switch, and the switch moves when Squad confirms the save. The other switches wait until then. If the save fails, the page says “Couldn’t save that. Try again.” In Squad controls the bell. Email controls email. When a teammate asks one person, or someone passes a question to one person, only that person gets A task is waiting on you, by their own settings. Nobody else is notified about that question. A question for no one in particular notifies everyone who has this event on. The comment that such a question adds to the task notifies no person who watches the task or whom it @mentions. See Questions for one person. Teammates going back and forth tells the owner when teammates wrote a long run of notes on a task to each other, with no person in between. The bell row says, for example, “Rook and Mira wrote the last 50 notes on “Launch plan” to each other in the last day, with no one from your squad in between. While this goes on, their mentions there don’t wake each other.” Select it to open the task. A note from you or another person ends the run, and the mentions wake again. Squad shows one row per task at a time. See Limits and defaults. A task is done and Work failed are off by default. Turn them on if you want to hear about finished tasks and failed runs. For the owner and Administrators, failed runs also show on Today. See Fix work that did not finish. When a teammate needs your call on an email, the email subject says “[teammate] needs your decision on an email” after your squad’s name. When Email is on for A reply is ready for you to check, a draft that waits for your approval sends an email whose subject says “[teammate] drafted an email for your review”. Review both in Needs you or on the Email screen. See Give a teammate an email inbox. Some bell notifications have no setting and always show. For example, when Claude Code signs out, the owner’s bell shows “Claude Code is signed out, so your squad can’t work. Reconnect it in Settings → AI and your teammates pick up where they left off.” The owner also gets one email about it. Its subject says “Reconnect Claude Code so your squad can work again” after your squad’s name. Squad sends that email only while Claude Code is still signed out, and it has no switch of its own on this page. If Claude Code signs out again later, the owner gets another email. See Choose models and manage AI accounts. The owner also gets a row from Squad when the cloud computer’s disk becomes low or full. That row is marked read by itself when the disk has room again. See Your cloud computer’s disk is low or full. Purchases that wait for your approval and requests to add a card also always show. When a backup that you asked for is ready, your bell says “Your squad’s backup is ready to download.” (with, for example, ”, with one part it couldn’t read.” when parts are missing), or “Your squad’s backup couldn’t be finished.” and the reason, and Squad emails you. The row opens Backup. Neither the row nor the email has a setting. See Back up your data. When Claude Code reaches its usage limit, there is no bell notification and no email. A line above every screen says when your teammates pick up again. See Claude Code reached its usage limit. The banner about low memory on your cloud computer also sends no notification. While your squad is locked, because its subscription ended, is paused, or a payment failed, Squad sends no notification email, weekly check-in, or backup email to anyone in it. An email that was waiting to go is not sent. A squad whose cancellation is set for later gets its emails until the end date. See Use the lock screen. Every notification email says which squad it is about. Its subject starts with your squad’s name in brackets, the name that the squad switcher shows, and then says what happened, for example “[Acme Bakery] Otis needs you on ‘Launch page’”. The email also shows the squad’s name in full at the top, under Squad. In the subject, a long name is cut. See Limits and defaults. The weekly check-in, the backup email, and an invite keep their own subjects. Before November 15, 2026, every subject started with “[Squad]”, and some emails said only “New notification”. Squad sends at most one notification email per minute to each person. If two events happen within the same minute, the second email waits and is sent later. The bell shows both at once.

Reply notifications

A teammate replied to you notifications follow the people in each conversation. Each person gets them in their own bell, the owner and everyone else alike:

• You get one when a teammate replies in a direct conversation that you are in: you wrote in it, or you forked it. A conversation that no person wrote in yet counts as the owner’s. See Which replies are new for you.
• A reply in a conversation that you are not in does not show in your bell. A person does not see the owner’s reply notifications or another person’s, and the owner does not see theirs.
• People other than the owner get them only for the teammates that they can see, and only when In Squad is on for them.
• One notification covers a burst of replies in a conversation until you read it. The next reply after that notifies you again.
• When you open the conversation or send a message in it, your reply notification for it is cleared. Nobody else’s is cleared.
• A person’s reply notification shows only while they are in the conversation. For example, when an edit leaves them out of the conversation, the notification leaves their bell too.
• When a conversation is deleted or reset, its reply notifications leave every bell.

On a phone, the message icon (Your conversations) in the row at the top also lists the new replies in your conversations. See Which replies are new for you.

Mentions

When someone types @ and your name in a conversation with one teammate, a group chat, the Squad chat, a conversation between two teammates, or a task’s comments, your bell shows a notification. It reads “[name] mentioned you:” followed by the start of the message. The writer can be a person or a teammate. For how to mention a person, see Mention a person.

• Each person gets their own notification, the owner and everyone else alike. You do not get one for your own message.
• Select the notification to open where you were mentioned. A conversation with one teammate opens in that teammate’s chat, and a task opens the task. The Squad chat and conversations between two teammates open on the Squad chat screen. A group chat opens in chat. If Squad cannot open the place, the notification opens Activity.
• One notification covers the mentions in a place until you read it. A mention after that notifies you again.
• When you open the conversation or the task, or write in it, your mention notification for it is cleared. Nobody else’s is cleared.
• A person who is limited to some teammates is not notified about a conversation or a task of a teammate that they cannot see.
• When you have not seen a mention after a while, Squad sends you one email about it, to the address you sign in with. Its subject says “[name] mentioned you”, or “[name] mentioned you on” and the task’s title, after your squad’s name, and its link opens the place. If you saw the mention first, no email goes. For how long Squad waits, see Limits and defaults.
• Mentions have no setting in Settings > Notifications. They always show in the bell.

The notification shows only the start of a long message. See Limits and defaults.

Know what the weekly check-in contains

The weekly check-in is an email that Squad sends on Mondays at 14:00 UTC. Its subject is “Your weekly Squad check-in”. It asks you to review the week’s tasks, runs, and questions, and it has a link to your dashboard. It does not list your squad’s work. To stop it, turn off Email for Your week, every Monday. Each person in your squad sets it for themselves.

Check that it works

• The bell shows a number when a new notification arrives for an event that has In Squad on.
• An event with Email on sends an email to your sign-in address, with a link to the task or activity. The link opens the squad that the email is about, also when you have more than one squad. The weekly check-in links to your dashboard without a squad.

Troubleshooting

You did not get an email for a task that waits on you. Cause: Email is off for A task is waiting on you, the email still waits because Squad sent another notification email less than a minute before, or the squad is locked. Fix: check the bell, and check the setting. For a locked squad, see Use the lock screen. A notification you cleared came back. Cause: you are not the owner of the squad. Your bell also lists read notifications, and Clear all and the x hide rows only until you reload the dashboard. Fix: none needed. Read notifications do not add to the number on the bell.