- Built-in skills that come with Squad. They cover the dashboard, email, the computer, research tools, and each connected app. They are on every workspace. You do not manage them.
- Skill packs: ready-made collections from independent authors.
- Your skills: skills that your agents wrote while they worked, and skills that you taught.
- Custom packs that you add from a public GitHub repository.
Turn a skill pack on or off
Squad includes four packs:
The packs are copied unchanged from their authors’ repositories. Jason Cohen, the author of asb-skills, does not endorse Squad.
- Open the Skills screen.
- Under Skill packs, click the toggle on the pack’s card.
- turn the whole pack on or off with the toggle next to its name
- turn single skills in the pack on or off, while the pack is on. A skill that is off shows OFF.
- click a skill to read its instructions. Skill names in the text that point to another skill in the pack are links.
- click Sync pack library to get the latest version that Squad published of the built-in packs. The result shows Updated to the latest. or Already up to date.
Add a pack from GitHub
1
Open Skills
Open the Skills screen.
2
Add a pack
Under Skill packs, click + Add pack.
3
Paste the repository URL
In Repository URL, paste the address, for example https://github.com/owner/repo.
4
Set the skills folder (optional)
Optional: in the skills folder field, type the folder that holds the skills, for example skills/marketing. Only that folder is fetched.
5
Add the pack
Click Add pack.
- Only public GitHub repositories work.
- Each skill must be a folder that contains a SKILL.md file.
- The folder path can be at most four levels deep.
- A repository that is already a built-in pack is refused. Turn on the built-in pack instead.
Ask your lead
Manage your squad’s own skills
Your skills lists the skills that your agents wrote and the skills that you taught. The counts at the top are Total, Disabled, and Needs setup.- Use Search skills or click a tag, for example #sales, to filter the list. All clears the tag filter.
- Click the switch on a card to turn the skill on or off for every agent. The switch reads Enabled or Disabled.
- Click Open to read the skill’s instructions and files.
The run count on each card reads 0 today, even for skills that ran. To see which runs used a skill, use Runs. See Run a skill from chat.
When the list is empty, the screen shows No skills built yet. See what’s possible opens ideas for work your squad can do. When a search finds nothing, it shows No skills match.
When you open a skill, the page shows its instructions and, beside them, FILES IN THIS SKILL, BUILT BY when the author is known, and ✓ Active. Click a file to read it. Hide details gives the instructions the full width.
The dashboard has no editor for a skill’s text and no delete button for your own skills. To create, change, or delete a skill, ask an agent.
Ask your lead
Run a skill from chat
1
Open the skill list
In a direct chat or group chat composer, type /. The Squad chat composer does not have the / picker. On Home, you can also click the Skills chip.
2
Filter the list
Keep typing to filter the list.
3
Insert and send
Press Enter to insert the skill’s name into your message, then send it.
Teach a task by showing it once
You can show an agent a task in its browser. The agent studies the recording and writes a draft skill. The skill becomes active only when you approve it. Before you start:- Know the task well enough to do it once from start to end.
- Sign in to the sites the task needs, in the agent’s browser, or be ready to sign in during the recording.
1
Open the agent's computer
Open the agent’s profile and click the monitor icon. The agent’s computer screen opens.
2
Select Teach a task
Click Teach a task.
3
Describe the task
In WHAT ARE YOU ABOUT TO SHOW?, describe the task, for example “Reconcile the week’s Stripe payouts”.
4
Take over
Click Take over on the screen.
5
Start recording
Click Start recording. The agent’s own browser comes to the front.
6
Do the task
Do the task once in that browser.
7
Stop teaching
Click Done teaching.
8
Send it to the agent
Click Send to followed by the agent’s name to study. The screen shows Learning from your demonstration….
9
Review the draft
When the draft is ready, read it in Review what the agent learned.
10
Name the skill
In SKILL NAME, type a name, for example reconcile-stripe-payouts.
11
Approve
Click Approve skill.
- Keep recording continues the recording.
- Discard recording throws the recording away.
- Open the conversation opens the chat where the agent reports on the draft.
- Nudge again reminds the agent if the draft takes a long time.
Check that it works
- A pack that is on shows the number of its skills and, when some are off, how many.
- A taught skill shows under Your skills after you approve it.
- A run that used a skill shows it under SKILLS USED.