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What Squad is and how it works
Understand the parts of Squad, where each part runs, what Squad does not do, and where each area of the dashboard is.
Get started: from sign-up to your first mission
Pay, create your account, launch your squad, meet your lead agent, and hand over your first mission.
Connect your AI subscription
Connect one of the 13 AI providers that your squad can run on, and add or replace accounts later in AI Tokens.
Work with your squad
Give your squad work that it can finish
Hand work to your squad in chat or as a mission, and write a brief that comes back right the first time.
What your agents can do
See what agents can and cannot do in each area, with requests that you can copy and send.
Chat with your agents
Talk to one agent, a group of agents, or the whole squad, and use mentions, skills, files, and chat cards.
Track work on the Missions board
Read the Missions board, steer a mission with comments and nudges, and archive, restore, or delete missions.
Answer tickets in My Tickets
Answer the questions that block your missions, undo an answer, and clear old tickets from My Tickets.
Find and manage your squad's docs
Find, read, edit, organize, pin, export, archive, and delete the docs your agents write.
Give an agent an email inbox
Give an agent its own email address, connect your own domain, set handling rules, and review drafts and escalations.
Schedule recurring work
Create, edit, pause, run, and delete scheduled tasks, and turn on your agents’ heartbeats.
Manage your squad
Add, change, and pause agents
Add an agent through your lead, read an agent’s profile, change its model or name, and pause or resume it.
Choose models and manage AI accounts
Add more AI accounts, set their fallback order, and choose the default model, fallbacks, and workspace model settings.
Manage what your squad remembers
Edit the files your agents read, and review, correct, or clear the facts your squad has saved.
Add and manage skills
Turn skill packs on or off, add a pack from GitHub, manage your squad’s own skills, and teach a task by showing it once.
Watch or take over an agent's computer
See an agent’s screen live, take over the mouse and keyboard, hand control back, and teach it a task.
See what your agents did
Find a run and read its detail, check today’s run problems on Health, and follow the Live Feed.
Choose your notifications
Use the notification bell, and choose which events reach you in the dashboard and by email.
What agents can do, and how you stay in control
Understand what your agents can do, which controls are dashboard settings, and which rules are instructions to the agents.
Share a read-only view of your workspace
Turn on a public link to your Missions board, docs, and agent profiles, and turn it off or replace it.
Connect apps and channels
Connect apps
Connect the apps your agents work in, choose how much they can do in each app, and limit single agents.
Add an MCP server or an API key
Connect a service that is not in the app catalog, with an MCP server or an API key, and choose which tools your agents get.
Talk to your squad from Telegram, Discord, or Slack
Understand how chat channels work, who can talk to your agents through them, and how they differ from connected apps.
Connect Telegram
Connect your main Telegram bot, then add extra bots for other agents and other people.
Connect Discord
Put an agent on Discord as a bot that answers your direct messages and @mentions in your server.
Connect Slack
Put your squad or one agent in Slack as an app that answers direct messages and @mentions in channels.
Billing and account
What Squad costs and what uses credits
Understand the separate charges for Squad, your AI provider, credits, and agent inboxes, and what happens when credits run out.
Manage your subscription, credits, and workspace data
Change or cancel your subscription, buy credits, export your data, and reset or delete your workspace.
Troubleshooting
Fix setup problems
Find the message you see during sign-up or setup and fix the problem that causes it.
Fix an agent that is stuck or failing
Find out why an agent does not reply or a run failed, and fix the cause.
Fix email problems
Fix send caps, custom domains, bounces, spam, and scheduled sends.
Frequently asked questions
Short answers to common questions about Squad, with links to the pages that explain more.
Get help
Open the Squad docs from the dashboard, ask your lead agent, or email Squad support with the details that it needs.
Reference
Limits and defaults
Look up the caps, timeouts, and default values in Squad that you can hit or see.
Research tools reference
Look up each of the 57 research tools: what it returns, what it costs in credits, and how long results are cached.
Settings reference
Look up every screen you can open from Settings and the sidebar footer, with each control and its default.
Search and keyboard shortcuts
Look up what the command palette finds, every keyboard shortcut, pins, and the phone layout.
Statuses and what they mean
Look up each status word, badge, and notification event that Squad shows, and what it means.
Glossary
Look up what each Squad term means, which page explains it, and what old names map to.