Outlook

Connect Outlook so your agents can work in your Outlook account. You choose an access level for each account, and Squad refuses any agent action outside that level.

Access levels

Each Outlook account has an access level: Read-only, Read + send, and Full access. Squad refuses any agent action outside that level. You can also narrow or block single agents under Per-agent access.

Level	The connect window describes this level as	Actions agents can use
Read-only	”Read Outlook mail. Cannot send, reply, or delete.”	84 of 306
Read + send	”Read mail and send new emails.”	245 of 306
Full access (recommended)	“Read, send, organize folders, manage drafts, delete.”	306 of 306

Full access is the recommended level. The connect window selects it for you, and you can choose another level. The Outlook sign-in page asks you to approve full access to your account. This is expected. Squad does not narrow the sign-in. It checks every agent action against the level you chose, and it refuses actions outside that level.

What agents can do at each level

Each level opens with a short summary in plain tasks, then lists every action it adds, grouped by what the action works on. You do not need to name actions. Ask in plain words, and the agent searches for the matching action.

Find an action. Open a level and use your browser’s find (Ctrl+F, or Cmd+F on a Mac) with a word from the task or part of a slug. Or ask your agent in plain words, for example “What can you do in my Outlook account?” The agent can search the Outlook actions for you.

Each action shows its name, a one-line description where the Outlook action catalog has one, and its slug. The slug is the ID that agents use when they call the action.

Read-only

Agents can use 84 of the 306 Outlook actions at this level:

View attachments
View roles and permissions
View calendars
View mail folders
View extensions
View emails
View change history
View contacts
View events
View rules
View views
View categories

All 84 actions at this level:

Attachments (14)

Action	What it does	Slug
Get calendar event attachment	Retrieve a specific attachment from an event within a calendar.	`OUTLOOK_GET_CALENDAR_EVENT_ATTACHMENT`
Get calendar group event attachment	Deprecated: Use OUTLOOK_GET_USER_CALENDAR_GROUP_EVENT_ATTACHMENT instead, which supports both /me and /users/{user_id} endpoints.	`OUTLOOK_GET_CALENDAR_GROUP_EVENT_ATTACHMENT`
Get event attachment	Retrieve a specific attachment from an Outlook calendar event by attachment ID.	`OUTLOOK_GET_EVENT_ATTACHMENT`
Get me event attachment	Retrieve a specific attachment from a user’s calendar event.	`OUTLOOK_GET_ME_EVENT_ATTACHMENT`
Get me mail folder message attachment	DEPRECATED: Use OUTLOOK_GET_USER_MESSAGES_ATTACHMENTS instead.	`OUTLOOK_GET_ME_MAIL_FOLDER_MESSAGE_ATTACHMENT`
Get nested folder message attachment	Retrieve a specific attachment from a message located in a nested mail folder structure.	`OUTLOOK_GET_NESTED_FOLDER_MESSAGE_ATTACHMENT`
Get user calendar group event attachment	Retrieve a specific attachment from an event within a calendar group for a user.	`OUTLOOK_GET_USER_CALENDAR_GROUP_EVENT_ATTACHMENT`
Get user messages attachments	Retrieve a specific attachment from a message in a mail folder hierarchy.	`OUTLOOK_GET_USER_MESSAGES_ATTACHMENTS`
List calendar event attachments	List attachments for a calendar event within a specific calendar for a user.	`OUTLOOK_LIST_CALENDAR_EVENT_ATTACHMENTS`
List calendar group event attachments	List attachments for a calendar event within a specific calendar group for a user.	`OUTLOOK_LIST_CALENDAR_GROUP_EVENT_ATTACHMENTS`
List event attachments	List attachments for a specific Outlook calendar event.	`OUTLOOK_LIST_EVENT_ATTACHMENTS`
List mail folder message attachments	Get attachments from a message in a specific mail folder.	`OUTLOOK_LIST_MAIL_FOLDER_MESSAGE_ATTACHMENTS`
List message attachments from child folder	List attachments from a message in a nested child mail folder.	`OUTLOOK_LIST_MESSAGE_ATTACHMENTS_FROM_CHILD_FOLDER`
List user calendar events attachments	List attachments for a user’s calendar event.	`OUTLOOK_LIST_USER_CALENDAR_EVENTS_ATTACHMENTS`

Calendars (8)

Action	What it does	Slug
Get calendar	Deprecated: Use OUTLOOK_GET_USER_CALENDAR instead, which supports both /me and /users/{user_id} endpoints and adds $select field filtering.	`OUTLOOK_GET_CALENDAR`
Get calendar from event	Retrieve the parent calendar that contains a specific event.	`OUTLOOK_GET_CALENDAR_FROM_EVENT`
Get calendar from group	Retrieve a specific calendar from a calendar group in Microsoft Outlook.	`OUTLOOK_GET_CALENDAR_FROM_GROUP`
Get event calendar from group	Retrieve the calendar that contains a specific event within a calendar group.	`OUTLOOK_GET_EVENT_CALENDAR_FROM_GROUP`
Get me calendar	Get the properties and relationships of the signed-in user’s default calendar.	`OUTLOOK_GET_ME_CALENDAR`
Get me event calendar	Retrieve the calendar that contains a specific event.	`OUTLOOK_GET_ME_EVENT_CALENDAR`
Get user calendar	Get the properties and relationships of a specific calendar for a user.	`OUTLOOK_GET_USER_CALENDAR`
List calendar group calendars	Retrieve calendars belonging to a specific calendar group.	`OUTLOOK_LIST_CALENDAR_GROUP_CALENDARS`

Categories (2)

Action	What it does	Slug
Get master category	Retrieve properties of a specific category from the user’s master category list.	`OUTLOOK_GET_MASTER_CATEGORY`
List master categories	Deprecated: Use OUTLOOK_GET_MASTER_CATEGORIES instead, which adds pagination (top/skip), filtering, field selection, and sorting.	`OUTLOOK_LIST_MASTER_CATEGORIES`

Change history (4)

Action	What it does	Slug
List calendar view delta	Get calendar events that have been added, deleted, or updated in a calendar view.	`OUTLOOK_LIST_CALENDAR_VIEW_DELTA`
List contact folders delta	Get contact folders that have been added, deleted, or updated.	`OUTLOOK_LIST_CONTACT_FOLDERS_DELTA`
List contacts delta	Retrieve incremental changes (delta) of contacts in a specified folder.	`OUTLOOK_LIST_CONTACTS_DELTA`
List mail folders delta	Get incremental changes to mail folders.	`OUTLOOK_LIST_MAIL_FOLDERS_DELTA`

Contacts (4)

Action	What it does	Slug
Get contact from folder	Retrieve a specific contact from a contact folder by its ID.	`OUTLOOK_GET_CONTACT_FROM_FOLDER`
Get me contact from child folder	Retrieve a specific contact from a nested child folder within a contact folder.	`OUTLOOK_GET_ME_CONTACT_FROM_CHILD_FOLDER`
List child folder contacts	Retrieve contacts from a user’s child contact folder.	`OUTLOOK_LIST_CHILD_FOLDER_CONTACTS`
List user contacts	Retrieve contacts from a specific user’s mailbox.	`OUTLOOK_LIST_USER_CONTACTS`

Content (2)

Action	What it does	Slug
Get child folder message content	Get the MIME content of a message from a child mail folder.	`OUTLOOK_GET_CHILD_FOLDER_MESSAGE_CONTENT`
Get me message mime content	Get the MIME content of a message.	`OUTLOOK_GET_ME_MESSAGE_MIME_CONTENT`

Emails (5)

Action	What it does	Slug
Get child folder message	Retrieve a specific email message from a child mail folder.	`OUTLOOK_GET_CHILD_FOLDER_MESSAGE`
Get mail folder message	Retrieve a specific message from a mail folder by its ID.	`OUTLOOK_GET_MAIL_FOLDER_MESSAGE`
Get user child folder message	Retrieve a specific message from a child folder within a user’s mail folder hierarchy.	`OUTLOOK_GET_USER_CHILD_FOLDER_MESSAGE`
List child folder messages	List messages from a child folder within a parent mail folder.	`OUTLOOK_LIST_CHILD_FOLDER_MESSAGES`
List sent items messages	List all messages in the SentItems mail folder of the signed-in user’s mailbox.	`OUTLOOK_LIST_SENT_ITEMS_MESSAGES`

Events (8)

Action	What it does	Slug
Get calendar event	Retrieve a specific event from a specified calendar.	`OUTLOOK_GET_CALENDAR_EVENT`
Get user calendar group event	Retrieve a specific event from a user’s calendar within a calendar group.	`OUTLOOK_GET_USER_CALENDAR_GROUP_EVENT`
List calendar group calendar events	List events from a specific calendar within a calendar group for a user.	`OUTLOOK_LIST_CALENDAR_GROUP_CALENDAR_EVENTS`
List event instances	Retrieve individual occurrences of a recurring calendar event within a specified time range.	`OUTLOOK_LIST_EVENT_INSTANCES`
List me event instances	DEPRECATED: Use OUTLOOK_LIST_EVENT_INSTANCES instead.	`OUTLOOK_LIST_ME_EVENT_INSTANCES`
List user calendar event instances	Retrieve instances (occurrences) of a recurring event from a specific calendar within a date range.	`OUTLOOK_LIST_USER_CALENDAR_EVENT_INSTANCES`
List user calendar group event instances	List instances (occurrences) of a recurring event within a specified date range from a user’s calendar in a calendar group.	`OUTLOOK_LIST_USER_CALENDAR_GROUP_EVENT_INSTANCES`
List user calendars events	Retrieve events from a specific calendar for a user.	`OUTLOOK_LIST_USER_CALENDARS_EVENTS`

Extensions (6)

Action	What it does	Slug
Get calendar group calendar event extension	Retrieve an open extension from a calendar event within a specific calendar group and calendar.	`OUTLOOK_GET_CALENDAR_GROUP_CALENDAR_EVENT_EXTENSION`
Get contact extension	Retrieve an open extension from a contact in Microsoft Graph.	`OUTLOOK_GET_CONTACT_EXTENSION`
Get me contacts extensions	Retrieve a specific open extension from a user’s contact.	`OUTLOOK_GET_ME_CONTACTS_EXTENSIONS`
Get me mail folders messages extensions	Retrieve a specific extension from a message in a user’s mailbox.	`OUTLOOK_GET_ME_MAIL_FOLDERS_MESSAGES_EXTENSIONS`
Get message extension	Retrieve a specific extension from a user’s message.	`OUTLOOK_GET_MESSAGE_EXTENSION`
Get user event extension	Retrieve a specific open type extension from a user’s calendar event by its extension ID or name.	`OUTLOOK_GET_USER_EVENT_EXTENSION`

Groups (2)

Action	What it does	Slug
Get calendar group	Retrieve the properties and relationships of a calendar group object.	`OUTLOOK_GET_CALENDAR_GROUP`
List calendar groups	List calendar groups in the signed-in user’s mailbox.	`OUTLOOK_LIST_CALENDAR_GROUPS`

Mail folders (7)

Action	What it does	Slug
Get child mail folder	Retrieve a specific child mail folder from a parent mail folder.	`OUTLOOK_GET_CHILD_MAIL_FOLDER`
Get contact folder	Retrieve a specific contact folder by ID.	`OUTLOOK_GET_CONTACT_FOLDER`
Get contact folders	Retrieve contact folders from a specific user’s mailbox.	`OUTLOOK_GET_CONTACT_FOLDERS`
Get drafts mail folder	Get the drafts mail folder.	`OUTLOOK_GET_DRAFTS_MAIL_FOLDER`
Get mail folder	Retrieve a mail folder by ID or well-known name.	`OUTLOOK_GET_MAIL_FOLDER`
Get me contact folders child folder	Retrieve a specific child contact folder for a user by ID.	`OUTLOOK_GET_ME_CONTACT_FOLDERS_CHILD_FOLDER`
List contact folder child folders	List child folders under a specified contact folder.	`OUTLOOK_LIST_CONTACT_FOLDER_CHILD_FOLDERS`

Photos (1)

Action	What it does	Slug
Get me contact photo	Get the binary media content of a contact’s profile photo.	`OUTLOOK_GET_ME_CONTACT_PHOTO`

Roles and permissions (9)

Action	What it does	Slug
Get calendar permission	Retrieve a specific calendar permission for a user’s calendar.	`OUTLOOK_GET_CALENDAR_PERMISSION`
Get calendar permission from calendar	Retrieve a specific calendar permission from a user’s calendar.	`OUTLOOK_GET_CALENDAR_PERMISSION_FROM_CALENDAR`
Get user calendar allowed sharing roles	Retrieve allowed calendar sharing roles for a specific user on a given calendar.	`OUTLOOK_GET_USER_CALENDAR_ALLOWED_SHARING_ROLES`
Get user calendar group calendar permission	Retrieve a specific calendar permission for a user’s calendar within a calendar group.	`OUTLOOK_GET_USER_CALENDAR_GROUP_CALENDAR_PERMISSION`
List calendar permissions	List calendar permissions for a specific calendar within a calendar group.	`OUTLOOK_LIST_CALENDAR_PERMISSIONS`
List event calendar permissions	List calendar permissions for the calendar containing a specific event.	`OUTLOOK_LIST_EVENT_CALENDAR_CALENDAR_PERMISSIONS`
List me calendar permissions	List calendar permissions for a specific user’s calendar.	`OUTLOOK_LIST_ME_CALENDAR_PERMISSIONS`
List primary calendar permissions	List calendar permissions from a user’s primary calendar.	`OUTLOOK_LIST_PRIMARY_CALENDAR_PERMISSIONS`
List user calendar permissions	List calendar permissions for a specific user’s specific calendar.	`OUTLOOK_LIST_USER_CALENDARS_CALENDAR_PERMISSIONS`

Rules (3)

Action	What it does	Slug
Get mail folder message rule	Retrieve a specific message rule from a user’s mail folder.	`OUTLOOK_GET_MAIL_FOLDER_MESSAGE_RULE`
List email rules	List all email rules from inbox.	`OUTLOOK_LIST_EMAIL_RULES`
List mail folder message rules	List message rules for a specific mail folder.	`OUTLOOK_LIST_MAIL_FOLDER_MESSAGE_RULES`

Schedules (2)

Action	What it does	Slug
Get calendar group schedule	Retrieve free/busy schedule information for a specific user’s calendar within a calendar group.	`OUTLOOK_GET_CALENDAR_GROUP_SCHEDULE`
Get calendar schedule	Get free/busy schedule information for users, distribution lists, or resources.	`OUTLOOK_GET_CALENDAR_SCHEDULE`

Views (3)

Action	What it does	Slug
List calendar view	DEPRECATED: Use OUTLOOK_LIST_ME_CALENDARS_CALENDAR_VIEW instead.	`OUTLOOK_LIST_CALENDAR_CALENDAR_VIEW`
List user calendar groups calendar view	Get calendar view from a specific calendar within a calendar group for a user.	`OUTLOOK_LIST_USER_CALENDAR_GROUPS_CALENDAR_VIEW`
List user calendar view	Get calendar view from a specific user’s calendar.	`OUTLOOK_LIST_USER_CALENDAR_VIEW`

Other actions (4)

Action	What it does	Slug
Get inference classification	Get inference classification settings for the authenticated user.	`OUTLOOK_GET_INFERENCE_CLASSIFICATION`
Get me Outlook	Retrieve the outlookUser object for a specified user.	`OUTLOOK_GET_ME_OUTLOOK`
Get supported time zones	Get the list of time zones supported for a user as configured on their mailbox server.	`OUTLOOK_GET_SUPPORTED_TIME_ZONES`
List inference classification overrides	List inference classification overrides that control Focused Inbox sender rules.	`OUTLOOK_LIST_INFERENCE_CLASSIFICATION_OVERRIDES`

Read + send

Agents can use 245 of the 306 Outlook actions at this level: everything in Read-only, plus:

Search, create, update, and send emails
Create and update extensions
Search, create, update, and send events
Create and update mail folders
Create and send drafts
Create attachments
View, update, and manage reminders
Create sessions
Create and update contacts
Create and update roles and permissions
Create and update calendars
Create and update rules

The 161 actions that this level adds to Read-only:

Account details (1)

Action	What it does	Slug
Who am I		`OUTLOOK_WHO_AM_I`

Attachments (11)

Action	What it does	Slug
Add event attachment	Adds an attachment to a specific Outlook calendar event.	`OUTLOOK_ADD_EVENT_ATTACHMENT`
Add mail attachment	Add an attachment to an email message.	`OUTLOOK_ADD_MAIL_ATTACHMENT`
Create calendar event attachment	Create a new attachment for an event in a specific calendar.	`OUTLOOK_CREATE_CALENDAR_EVENT_ATTACHMENT`
Create calendar group calendar event attachment	Create a new attachment for an event in a calendar within a calendar group for a specific user.	`OUTLOOK_CREATE_CALENDAR_GROUP_CALENDAR_EVENT_ATTACHMENT`
Create event attachment	Create a new attachment for a user’s calendar event.	`OUTLOOK_CREATE_EVENT_ATTACHMENT`
Create mail folder message attachment	Add an attachment to a message in a specific mail folder.	`OUTLOOK_CREATE_MAIL_FOLDER_MESSAGE_ATTACHMENT`
Create message attachment	Create an attachment for a message.	`OUTLOOK_CREATE_MESSAGE_ATTACHMENT`
Create user calendar event attachment	Create a new attachment for an event in a specific user’s calendar.	`OUTLOOK_CREATE_USER_CALENDAR_EVENT_ATTACHMENT`
Create user message attachment	Create an attachment on a message in a user’s mail folder.	`OUTLOOK_CREATE_USER_MESSAGE_ATTACHMENT`
Download Outlook attachment	Downloads a specific file attachment from an email message in a Microsoft Outlook mailbox.	`OUTLOOK_DOWNLOAD_OUTLOOK_ATTACHMENT`
List Outlook attachments	Lists metadata (name, size, contentType, isInline.	`OUTLOOK_LIST_OUTLOOK_ATTACHMENTS`

Calendars (6)

Action	What it does	Slug
Create calendar	Create a new calendar in the signed-in user’s mailbox.	`OUTLOOK_CREATE_CALENDAR`
Create user calendar group calendar	Create a new calendar in a calendar group for a specific user.	`OUTLOOK_CREATE_USER_CALENDAR_GROUP_CALENDAR`
List calendars	List calendars in the signed-in user’s mailbox.	`OUTLOOK_LIST_CALENDARS`
Update calendar groups calendars	Update a calendar within a calendar group in a user’s mailbox.	`OUTLOOK_UPDATE_CALENDAR_GROUPS_CALENDARS`
Update user calendar	Update the properties of a user’s calendar.	`OUTLOOK_UPDATE_USER_CALENDAR`
Update user calendars	Update properties of a specific calendar by ID for a specific user.	`OUTLOOK_UPDATE_USER_CALENDARS`

Categories (4)

Action	What it does	Slug
Create master category	DEPRECATED: Use OUTLOOK_CREATE_USER_MASTER_CATEGORY instead.	`OUTLOOK_CREATE_MASTER_CATEGORY`
Create user master category	Create a new category in a user’s master category list.	`OUTLOOK_CREATE_USER_MASTER_CATEGORY`
Get master categories	Retrieve the user’s master category list.	`OUTLOOK_GET_MASTER_CATEGORIES`
Update master category	Update the color of a category in the user’s master category list.	`OUTLOOK_UPDATE_MASTER_CATEGORY`

Change history (1)

Action	What it does	Slug
Get mail delta	Retrieve incremental changes (delta) of messages in a mailbox.	`OUTLOOK_GET_MAIL_DELTA`

Chats (1)

Action	What it does	Slug
List chats	List Teams chats.	`OUTLOOK_LIST_CHATS`

Contacts (8)

Action	What it does	Slug
Create contact	Creates a new contact in a Microsoft Outlook user’s contacts folder.	`OUTLOOK_CREATE_CONTACT`
Create me contact folders contacts	Create a new contact in a specific user’s contact folder.	`OUTLOOK_CREATE_ME_CONTACT_FOLDERS_CONTACTS`
Create me contact in child folder	Create a new contact in a child folder within a contact folder.	`OUTLOOK_CREATE_ME_CONTACT_IN_CHILD_FOLDER`
Get me contacts	Retrieves a specific Outlook contact by its contact_id from the contacts of a specified user_id (defaults to ‘me’ for the authenticated user).	`OUTLOOK_GET_ME_CONTACTS`
List contacts	DEPRECATED: Use OUTLOOK_LIST_USER_CONTACTS instead.	`OUTLOOK_LIST_CONTACTS`
Update child folder contact	Update a contact in a child contact folder within a parent contact folder.	`OUTLOOK_UPDATE_CHILD_FOLDER_CONTACT`
Update contact	Updates an existing Outlook contact, identified by contact_id for the specified user_id, requiring at least one other field to be modified.	`OUTLOOK_UPDATE_CONTACT`
Update contact folders contacts	Update a contact within a specific contact folder.	`OUTLOOK_UPDATE_CONTACT_FOLDERS_CONTACTS`

Drafts (10)

Action	What it does	Slug
Create draft	Creates a new Outlook email draft with subject, body, recipients, and an optional attachment.	`OUTLOOK_CREATE_DRAFT`
Create forward draft	Create a forward draft of an Outlook message for a specific user.	`OUTLOOK_CREATE_FORWARD_DRAFT`
Create me forward draft	Create a draft forward of an existing message.	`OUTLOOK_CREATE_ME_FORWARD_DRAFT`
Create me mail folder message reply all draft	Deprecated: Use OUTLOOK_CREATE_REPLY_ALL_DRAFT instead, which supports both /me and /users/{user_id} endpoints with timezone support.	`OUTLOOK_CREATE_ME_MAIL_FOLDER_MESSAGE_REPLY_ALL_DRAFT`
Create me message reply all draft	Create a draft reply-all to a user’s message.	`OUTLOOK_CREATE_ME_MESSAGE_REPLY_ALL_DRAFT`
Create me reply all draft	Create a draft reply-all to a message in a child folder.	`OUTLOOK_CREATE_ME_REPLY_ALL_DRAFT`
Create me reply draft	Deprecated: Use OUTLOOK_CREATE_DRAFT_REPLY instead, which adds comment, cc_emails, and bcc_emails support.	`OUTLOOK_CREATE_ME_REPLY_DRAFT`
Create reply all draft	Create a reply-all draft for a message in a mail folder.	`OUTLOOK_CREATE_REPLY_ALL_DRAFT`
Create user mail folder message reply draft	Create a reply draft for a message in a user’s mail folder.	`OUTLOOK_CREATE_USER_MAIL_FOLDER_MESSAGE_REPLY_DRAFT`
Send draft	Send an existing draft message.	`OUTLOOK_SEND_DRAFT`

Emails (24)

Action	What it does	Slug
Batch move messages	Batch-move up to 20 Outlook messages to a destination folder in a single Microsoft Graph $batch call.	`OUTLOOK_BATCH_MOVE_MESSAGES`
Batch update messages	Batch-update up to 20 Outlook messages per call using Microsoft Graph JSON batching.	`OUTLOOK_BATCH_UPDATE_MESSAGES`
Copy message	Copy an email message to another folder within the user’s mailbox.	`OUTLOOK_COPY_MESSAGE`
Copy message from child folder	Copy an email message from a child folder (nested folder) to another folder within the user’s mailbox.	`OUTLOOK_COPY_MESSAGE_FROM_CHILD_FOLDER`
Copy message from mail folder	Copy a message from a specific user’s mail folder to another folder.	`OUTLOOK_COPY_MESSAGE_FROM_MAIL_FOLDER`
Create mail folder message	Create a new message in a specific mail folder.	`OUTLOOK_CREATE_MAIL_FOLDER_MESSAGE`
Create me child folder message	Create a new draft message in a child folder within a user’s mail folder.	`OUTLOOK_CREATE_ME_CHILD_FOLDER_MESSAGE`
Create user message	Create a new draft message in a user’s mailbox.	`OUTLOOK_CREATE_USER_MESSAGE`
Forward message	Forward a message.	`OUTLOOK_FORWARD_MESSAGE`
Get mail tips	Retrieve mail tips such as automatic replies and mailbox full status.	`OUTLOOK_GET_MAIL_TIPS`
Get message	Retrieves a specific email message by its ID from the specified user’s Outlook mailbox.	`OUTLOOK_GET_MESSAGE`
List chat messages	List messages in a Teams chat.	`OUTLOOK_LIST_CHAT_MESSAGES`
List mail folder messages	List messages from a specific mail folder including subfolders.	`OUTLOOK_LIST_MAIL_FOLDER_MESSAGES`
List messages	Retrieves a list of email messages from a specified mail folder in an Outlook mailbox, with options for filtering (including by conversationId to get all messages in a thread), pagination, and sorting.	`OUTLOOK_LIST_MESSAGES`
Move message from child folder	Move a message from a child folder to another destination folder.	`OUTLOOK_MOVE_MESSAGE_FROM_CHILD_FOLDER`
Move message from folder	Move a message from a specific mail folder to another destination folder.	`OUTLOOK_MOVE_MESSAGE_FROM_FOLDER`
Pin message	Pin a message in an Outlook chat.	`OUTLOOK_PIN_MESSAGE`
Query emails	Query Outlook emails within a SINGLE folder using OData filters.	`OUTLOOK_QUERY_EMAILS`
Reply email	Sends a reply to an Outlook email message with optional HTML formatting, identified by message_id, allowing optional CC and BCC recipients.	`OUTLOOK_REPLY_EMAIL`
Search messages	Search Outlook messages using powerful KQL syntax.	`OUTLOOK_SEARCH_MESSAGES`
Send email	Sends an email with subject, body, recipients, and optional attachments via Microsoft Graph API.	`OUTLOOK_SEND_EMAIL`
Update email	Updates specified properties of an existing email message.	`OUTLOOK_UPDATE_EMAIL`
Update user child folder message	Update a message in a child folder within a user’s mailbox.	`OUTLOOK_UPDATE_USER_CHILD_FOLDER_MESSAGE`
Update user mail folder message	Update properties of a message in a specific mail folder for a user.	`OUTLOOK_UPDATE_USER_MAIL_FOLDER_MESSAGE`

Events (17)

Action	What it does	Slug
Accept event	Accepts or tentatively accepts a calendar meeting invite on behalf of a user.	`OUTLOOK_ACCEPT_EVENT`
Calendar create event	Creates a new Outlook calendar event, ensuring start_datetime is chronologically before end_datetime.	`OUTLOOK_CALENDAR_CREATE_EVENT`
Create calendar event	DEPRECATED: Use OUTLOOK_CREATE_USER_CALENDAR_CALENDAR_EVENT instead.	`OUTLOOK_CREATE_CALENDAR_EVENT`
Create calendar event in calendar	Create a new event in a specific calendar for a user.	`OUTLOOK_CREATE_CALENDAR_EVENT_IN_CALENDAR`
Create me event	Create a new calendar event for a specific user.	`OUTLOOK_CREATE_ME_EVENT`
Create user calendar group event	Create a new calendar event in a specific user’s calendar within a calendar group.	`OUTLOOK_CREATE_USER_CALENDAR_GROUP_EVENT`
Decline event	Decline an invitation to a calendar event.	`OUTLOOK_DECLINE_EVENT`
Forward user calendar event	Forward a calendar event from a specific user’s calendar to new recipients.	`OUTLOOK_FORWARD_USER_CALENDAR_EVENT`
Get event	Retrieves the full details of a specific calendar event by its ID from a user’s Outlook calendar, provided the event exists.	`OUTLOOK_GET_EVENT`
Get user calendar event	Retrieve a specific calendar event from a user’s primary calendar.	`OUTLOOK_GET_USER_CALENDAR_EVENT`
List events	Retrieves events from a user’s Outlook calendar via Microsoft Graph API.	`OUTLOOK_LIST_EVENTS`
Search events		`OUTLOOK_SEARCH_EVENTS`
Update calendar event	Updates specified fields of an existing Outlook calendar event.	`OUTLOOK_UPDATE_CALENDAR_EVENT`
Update calendar event in calendar	Update an event in a specific Outlook calendar.	`OUTLOOK_UPDATE_CALENDAR_EVENT_IN_CALENDAR`
Update calendar groups calendars events	Update an event in a calendar within a calendar group for a specific user.	`OUTLOOK_UPDATE_CALENDAR_GROUPS_CALENDARS_EVENTS`
Update user calendar event	Deprecated: Use OUTLOOK_UPDATE_CALENDAR_EVENT_IN_CALENDAR instead, which supports both /me and /users/{user_id} endpoints and additional fields (is_all_day, importance, sensitivity, reminders).	`OUTLOOK_UPDATE_USER_CALENDAR_CALENDAR_EVENT`
Update user calendar event	Update an event in a specific user’s calendar.	`OUTLOOK_UPDATE_USER_CALENDAR_EVENT`

Extensions (16)

Action	What it does	Slug
Create calendar group calendar event extension	Create a new open extension on a calendar event within a specific calendar group and calendar.	`OUTLOOK_CREATE_CALENDAR_GROUP_CALENDAR_EVENT_EXTENSION`
Create me calendar event extension	Create a new open extension on a calendar event for a specific user.	`OUTLOOK_CREATE_ME_CALENDAR_EVENT_EXTENSION`
Create me contact folders contacts extensions	Create a new open extension on a contact within a user’s contact folder.	`OUTLOOK_CREATE_ME_CONTACT_FOLDERS_CONTACTS_EXTENSIONS`
Create me contact folders extensions	Create a new open extension on a contact within a child folder.	`OUTLOOK_CREATE_ME_CONTACT_FOLDERS_EXTENSIONS`
Create user contacts extensions	Create a new open extension on a specific user’s contact.	`OUTLOOK_CREATE_USER_CONTACTS_EXTENSIONS`
Create user mail folder message extension	Create a new open extension on a message in a user’s mail folder.	`OUTLOOK_CREATE_USER_MAIL_FOLDER_MESSAGE_EXTENSION`
Update event extension	Update an open extension on a calendar event in Microsoft Graph.	`OUTLOOK_UPDATE_EVENT_EXTENSION`
Update event extension in calendar group	Update an open extension on a calendar event within a calendar group.	`OUTLOOK_UPDATE_EVENT_EXTENSION_IN_CALENDAR_GROUP`
Update me contacts extensions	Update an open extension on a contact in a contact folder.	`OUTLOOK_UPDATE_ME_CONTACTS_EXTENSIONS`
Update user contact extension	Update an open extension on a contact in a user’s contact folder.	`OUTLOOK_UPDATE_USER_CONTACT_EXTENSION`
Update user contacts extensions	Update an open extension on a contact in a user’s contact folder.	`OUTLOOK_UPDATE_USER_CONTACTS_EXTENSIONS`
Update user contacts extensions direct	Update an open extension on a contact directly under a user’s contacts collection.	`OUTLOOK_UPDATE_USER_CONTACTS_EXTENSIONS_DIRECT`
Update user event extension	Deprecated: Use OUTLOOK_UPDATE_EVENT_EXTENSION_IN_CALENDAR_GROUP instead, which supports both /me and /users/{user_id} endpoints and uses the correct @odata.type prefix.	`OUTLOOK_UPDATE_USER_EVENT_EXTENSION`
Update user events extensions	Update an open extension on a user’s calendar event.	`OUTLOOK_UPDATE_USER_EVENTS_EXTENSIONS`
Update user mail folder message extension	Update an open extension on a message within a specific user’s mail folder.	`OUTLOOK_UPDATE_USER_MAIL_FOLDER_MESSAGE_EXTENSION`
Update user message extension	Update an open extension on a user’s message.	`OUTLOOK_UPDATE_USER_MESSAGE_EXTENSION`

Files (1)

Action	What it does	Slug
Create cal group event attach upload	Create an upload session for large calendar group event attachments.	`OUTLOOK_CREATE_CAL_GROUP_EVENT_ATTACH_UPLOAD`

Groups (2)

Action	What it does	Slug
Create calendar group	Create a new calendar group for a user.	`OUTLOOK_CREATE_CALENDAR_GROUP`
Update calendar group	Update the properties of a calendar group object.	`OUTLOOK_UPDATE_CALENDAR_GROUP`

Languages (1)

Action	What it does	Slug
Get supported languages	Retrieve supported languages in the user’s mailbox.	`OUTLOOK_GET_SUPPORTED_LANGUAGES`

Lists (1)

Action	What it does	Slug
List to do lists	List Microsoft To Do task lists for the signed-in user.	`OUTLOOK_LIST_TO_DO_LISTS`

Mail folders (14)

Action	What it does	Slug
Copy mail folder	Copy a user’s mail folder and its contents to another folder.	`OUTLOOK_COPY_MAIL_FOLDER`
Copy me mail folder	Copy a child mail folder to a destination folder.	`OUTLOOK_COPY_ME_MAIL_FOLDER`
Create contact folder	Create a new contact folder in the user’s mailbox.	`OUTLOOK_CREATE_CONTACT_FOLDER`
Create contact folder child folder	Create a child contact folder within a parent contact folder for a specific user.	`OUTLOOK_CREATE_CONTACT_FOLDER_CHILD_FOLDER`
Create mail folder	Create a new mail folder.	`OUTLOOK_CREATE_MAIL_FOLDER`
Create user mail folders child folders	Create a new child folder under a specified mail folder for a user.	`OUTLOOK_CREATE_USER_MAIL_FOLDERS_CHILD_FOLDERS`
List child mail folders	List subfolders (childFolders) under a specified Outlook mail folder.	`OUTLOOK_LIST_CHILD_MAIL_FOLDERS`
List mail folders	List a user’s top-level mail folders.	`OUTLOOK_LIST_MAIL_FOLDERS`
Move mail folder	Move a mail folder and its contents to another mail folder.	`OUTLOOK_MOVE_MAIL_FOLDER`
Move me mail folder	Move a child mail folder to a different parent folder.	`OUTLOOK_MOVE_ME_MAIL_FOLDER`
Update contact folder	Update the properties of a contact folder for a specific user.	`OUTLOOK_UPDATE_CONTACT_FOLDER`
Update contact folder child folder	Update a child folder within a contact folder for a specific user.	`OUTLOOK_UPDATE_CONTACT_FOLDER_CHILD_FOLDER`
Update mail folder	Update the display name of a mail folder.	`OUTLOOK_UPDATE_MAIL_FOLDER`
Update user mail folders child folders	Update a child folder within a mail folder for a specific user.	`OUTLOOK_UPDATE_USER_MAIL_FOLDERS_CHILD_FOLDERS`

Meetings (1)

Action	What it does	Slug
Find meeting times	Suggests meeting times based on organizer and attendee availability, time constraints, and duration requirements.	`OUTLOOK_FIND_MEETING_TIMES`

Messages (1)

Action	What it does	Slug
Create user mail child folder msg ext	Create a new open extension on a message in a child mail folder for any user.	`OUTLOOK_CREATE_USER_MAIL_CHILD_FOLDER_MSG_EXT`

Profiles (1)

Action	What it does	Slug
Get profile	Retrieves the Microsoft Outlook profile for a specified user.	`OUTLOOK_GET_PROFILE`

Reminders (9)

Action	What it does	Slug
Dismiss calendar event reminder	Dismiss a reminder for a specific event in a user’s calendar.	`OUTLOOK_DISMISS_CALENDAR_EVENT_REMINDER`
Dismiss event reminder	Dismiss a reminder for a specific calendar event.	`OUTLOOK_DISMISS_EVENT_REMINDER`
Dismiss event reminder from group	Dismiss a reminder for an event in a user’s calendar within a calendar group.	`OUTLOOK_DISMISS_EVENT_REMINDER_FROM_GROUP`
Dismiss user event reminder	Dismiss a reminder for a specific user’s calendar event.	`OUTLOOK_DISMISS_USER_EVENT_REMINDER`
List reminders	Retrieve reminders for events occurring within a specified time range.	`OUTLOOK_LIST_REMINDERS`
Snooze calendar group event reminder	Snooze a reminder for a user’s calendar event within a calendar group to a new time.	`OUTLOOK_SNOOZE_CALENDAR_GROUP_EVENT_REMINDER`
Snooze event reminder	Postpone an event reminder until a new time.	`OUTLOOK_SNOOZE_EVENT_REMINDER`
Snooze user calendar event reminder	Snooze a reminder for a calendar event in a specific user calendar to a new time.	`OUTLOOK_SNOOZE_USER_CALENDAR_EVENT_REMINDER`
Snooze user event reminder	Snooze a reminder for a user’s calendar event to a new time.	`OUTLOOK_SNOOZE_USER_EVENT_REMINDER`

Replies (1)

Action	What it does	Slug
Create draft reply	Creates a draft reply in the specified user’s Outlook mailbox to an existing message (identified by a valid message_id), optionally including a comment and CC/BCC recipients.	`OUTLOOK_CREATE_DRAFT_REPLY`

Roles and permissions (6)

Action	What it does	Slug
Create calendar permission	Create a calendar permission for a specific calendar in a calendar group.	`OUTLOOK_CREATE_CALENDAR_PERMISSION`
Create me calendar permission	Create a new calendar permission for a specific user’s calendar.	`OUTLOOK_CREATE_ME_CALENDAR_PERMISSION`
Create user event calendar permission	Create a calendar permission via an event’s calendar.	`OUTLOOK_CREATE_USER_EVENT_CALENDAR_PERMISSION`
Update calendar group calendar permission	Update a calendar permission within a calendar group.	`OUTLOOK_UPDATE_CALENDAR_GROUP_CALENDAR_PERMISSION`
Update calendar permission	Update calendar permission levels for share recipients or delegates.	`OUTLOOK_UPDATE_CALENDAR_PERMISSION`
Update user calendar permission	Update calendar permission levels for a specific user’s calendar.	`OUTLOOK_UPDATE_USER_CALENDAR_PERMISSION`

Rules (4)

Action	What it does	Slug
Create email rule	Create email rule filter with conditions and actions.	`OUTLOOK_CREATE_EMAIL_RULE`
Create mail folder message rule	Create a message rule in a user’s mail folder.	`OUTLOOK_CREATE_MAIL_FOLDER_MESSAGE_RULE`
Update email rule	Update an existing email rule.	`OUTLOOK_UPDATE_EMAIL_RULE`
Update user mail folder message rule	Update a message rule in a user’s mail folder.	`OUTLOOK_UPDATE_USER_MAIL_FOLDER_MESSAGE_RULE`

Schedules (1)

Action	What it does	Slug
Get schedule	Retrieves free/busy schedule information for specified email addresses within a defined time window.	`OUTLOOK_GET_SCHEDULE`

Sessions (7)

Action	What it does	Slug
Create attachment upload session	Create an upload session for large (>3 MB) message attachments.	`OUTLOOK_CREATE_ATTACHMENT_UPLOAD_SESSION`
Create attachment upload session in child folder	Create an upload session for large (>3 MB) message attachments in child mail folders.	`OUTLOOK_CREATE_ATTACHMENT_UPLOAD_SESSION_IN_CHILD_FOLDER`
Create calendar event attachment upload session	Create an upload session for large calendar event attachments in a specific calendar.	`OUTLOOK_CREATE_CALENDAR_EVENT_ATTACHMENT_UPLOAD_SESSION`
Create event attachment upload session	Create an upload session for large calendar event attachments.	`OUTLOOK_CREATE_EVENT_ATTACHMENT_UPLOAD_SESSION`
Create mail folder message attachment upload session	Create an upload session for large (>3 MB) message attachments in a specific mail folder.	`OUTLOOK_CREATE_MAIL_FOLDER_MESSAGE_ATTACHMENT_UPLOAD_SESSION`
Create me event attachment upload session	Create an upload session for large event attachments.	`OUTLOOK_CREATE_ME_EVENT_ATTACHMENT_UPLOAD_SESSION`
Create user event attachment upload session	Deprecated: Use OUTLOOK_CREATE_ME_EVENT_ATTACHMENT_UPLOAD_SESSION instead, which supports both /me and /users/{user_id} endpoints.	`OUTLOOK_CREATE_USER_EVENT_ATTACHMENT_UPLOAD_SESSION`

Settings (2)

Action	What it does	Slug
Get mailbox settings	Retrieve mailbox settings.	`OUTLOOK_GET_MAILBOX_SETTINGS`
Update mailbox settings	Update mailbox settings for the signed-in user.	`OUTLOOK_UPDATE_MAILBOX_SETTINGS`

Tasks (3)

Action	What it does	Slug
Create task	Create a new task in Microsoft To Do within a specified task list.	`OUTLOOK_CREATE_TASK`
List todo tasks	List tasks within a specified Microsoft To Do task list, including status and due dates.	`OUTLOOK_LIST_TODO_TASKS`
Update todo task		`OUTLOOK_UPDATE_TODO_TASK`

Users (3)

Action	What it does	Slug
Get user by email		`OUTLOOK_GET_USER_BY_EMAIL`
List users	List users in Microsoft Entra ID.	`OUTLOOK_LIST_USERS`
Update user inference classification override	Update the classification of messages from a specific sender in a user’s Focused Inbox.	`OUTLOOK_UPDATE_USER_INFERENCE_CLASSIFICATION_OVERRIDE`

Views (1)

Action	What it does	Slug
Get calendar view	Get events ACTIVE during a time window (includes multi-day events).	`OUTLOOK_GET_CALENDAR_VIEW`

Other actions (3)

Action	What it does	Slug
Create me inference classification override	Create a Focused Inbox override for a sender identified by SMTP address for a specific user.	`OUTLOOK_CREATE_ME_INFERENCE_CLASSIFICATION_OVERRIDE`
List places	Retrieves a collection of place objects defined in a tenant by type.	`OUTLOOK_LIST_PLACES`
Update inference classification	Update the inferenceClassification resource for a user.	`OUTLOOK_UPDATE_INFERENCE_CLASSIFICATION`

Full access (recommended)

Agents can use 306 of the 306 Outlook actions at this level: everything in Read + send, plus:

Delete attachments
Delete extensions
Delete and cancel events
Delete contacts
Delete emails
Delete mail folders
Delete roles and permissions
Delete calendars
Delete rules
Delete categories
Delete groups
Delete tasks

The 61 actions that this level adds to Read + send:

Attachments (8)

Action	What it does	Slug
Delete calendar event attachment	Delete user calendar event attachment.	`OUTLOOK_DELETE_CALENDAR_EVENT_ATTACHMENT`
Delete calendar group event attachment	Delete an attachment from an event in a calendar within a calendar group.	`OUTLOOK_DELETE_CALENDAR_GROUP_EVENT_ATTACHMENT`
Delete event attachment	Delete an attachment from an Outlook calendar event.	`OUTLOOK_DELETE_EVENT_ATTACHMENT`
Delete me events attachments	Delete an attachment from a user’s Outlook event.	`OUTLOOK_DELETE_ME_EVENTS_ATTACHMENTS`
Delete me mail folders messages attachments	DEPRECATED: Use OUTLOOK_DELETE_MESSAGE_ATTACHMENT instead.	`OUTLOOK_DELETE_ME_MAIL_FOLDERS_MESSAGES_ATTACHMENTS`
Delete me messages attachments	Delete an attachment from a message.	`OUTLOOK_DELETE_ME_MESSAGES_ATTACHMENTS`
Delete message attachment	Delete an attachment from a message in a nested mail folder structure.	`OUTLOOK_DELETE_MESSAGE_ATTACHMENT`
Delete user message attachment	Deprecated: Use OUTLOOK_DELETE_ME_MESSAGES_ATTACHMENTS instead, which supports both /me and /users/{user_id} endpoints.	`OUTLOOK_DELETE_USER_MESSAGE_ATTACHMENT`

Calendars (3)

Action	What it does	Slug
Delete calendar	Delete a calendar other than the default calendar from a user’s mailbox.	`OUTLOOK_DELETE_CALENDAR`
Delete calendar from group	Delete a calendar from a specific user’s calendar group in Microsoft Outlook.	`OUTLOOK_DELETE_CALENDAR_FROM_GROUP`
Delete calendar permanently	Permanently deletes a calendar from a user’s mailbox.	`OUTLOOK_DELETE_CALENDAR_PERMANENTLY`

Categories (1)

Action	What it does	Slug
Delete master category	Delete a category from the user’s master category list.	`OUTLOOK_DELETE_MASTER_CATEGORY`

Contacts (6)

Action	What it does	Slug
Delete contact	Permanently deletes an existing contact, using its contact_id (obtainable via ‘List User Contacts’ or ‘Get Contact’), from the Outlook contacts of the user specified by user_id.	`OUTLOOK_DELETE_CONTACT`
Delete contact folder contact	Permanently delete a contact from a specific contact folder.	`OUTLOOK_DELETE_CONTACT_FOLDER_CONTACT`
Delete contact from child folder permanently	Permanently delete a contact from a child folder for a specific user.	`OUTLOOK_DELETE_CONTACT_FROM_CHILD_FOLDER_PERMANENTLY`
Delete contact from folder permanently	Permanently deletes a contact from a specific contact folder.	`OUTLOOK_DELETE_CONTACT_FROM_FOLDER_PERMANENTLY`
Delete contact permanently	Permanently deletes a contact.	`OUTLOOK_DELETE_CONTACT_PERMANENTLY`
Delete user child folder contact	Delete a contact from a child folder in a user’s contact folder.	`OUTLOOK_DELETE_USER_CHILD_FOLDER_CONTACT`

Emails (8)

Action	What it does	Slug
Delete child folder message	Delete a message from a child mail folder in Outlook.	`OUTLOOK_DELETE_CHILD_FOLDER_MESSAGE`
Delete mail folder message	Delete a message from a specific mail folder in Outlook.	`OUTLOOK_DELETE_MAIL_FOLDER_MESSAGE`
Delete me mail folders child folders messages extens	Delete user message extension.	`OUTLOOK_DELETE_ME_MAIL_FOLDERS_CHILD_FOLDERS_MESSAGES_EXTENS`
Delete message	Permanently delete an Outlook email message by its message_id.	`OUTLOOK_DELETE_MESSAGE`
Delete message permanently from folder	DEPRECATED: Use OUTLOOK_PERMANENT_DELETE_MESSAGE instead.	`OUTLOOK_DELETE_MESSAGE_PERMANENTLY_FROM_FOLDER`
Delete user child folder message permanently	Permanently delete a message from a user’s child mail folder in Outlook.	`OUTLOOK_DELETE_USER_CHILD_FOLDER_MESSAGE_PERMANENTLY`
Move message	Move a message to another folder within the specified user’s mailbox.	`OUTLOOK_MOVE_MESSAGE`
Permanent delete message	Permanently deletes an Outlook message by moving it to the Purges folder in the dumpster.	`OUTLOOK_PERMANENT_DELETE_MESSAGE`

Events (11)

Action	What it does	Slug
Cancel calendar event	Cancel an event in a specific calendar for a specified user and send cancellation notifications to all attendees.	`OUTLOOK_CANCEL_CALENDAR_EVENT`
Cancel calendar group calendar event	Cancel an event in a user’s calendar within a calendar group and send cancellation notifications to all attendees.	`OUTLOOK_CANCEL_CALENDAR_GROUP_CALENDAR_EVENT`
Cancel event	Cancel a calendar event for a specified user and send cancellation notifications to all attendees.	`OUTLOOK_CANCEL_EVENT`
Delete calendar event	Delete a calendar event from a user’s Outlook calendar.	`OUTLOOK_DELETE_CALENDAR_EVENT`
Delete calendar event from specific calendar	Delete an event from a specific calendar in Outlook.	`OUTLOOK_DELETE_CALENDAR_EVENT_FROM_SPECIFIC_CALENDAR`
Delete calendar group calendar event	Delete a calendar event from a specific user’s calendar within a calendar group.	`OUTLOOK_DELETE_CALENDAR_GROUP_CALENDAR_EVENT`
Delete calendar group event permanently	Permanently delete a calendar event from a calendar within a calendar group.	`OUTLOOK_DELETE_CALENDAR_GROUP_EVENT_PERMANENTLY`
Delete event	DEPRECATED: Use OUTLOOK_DELETE_CALENDAR_EVENT instead.	`OUTLOOK_DELETE_EVENT`
Delete event permanently	Permanently deletes a calendar event.	`OUTLOOK_DELETE_EVENT_PERMANENTLY`
Delete user calendar event permanently	Permanently delete a calendar event from a specific user’s calendar.	`OUTLOOK_DELETE_USER_CALENDAR_EVENT_PERMANENTLY`
Delete user event permanently	Permanently delete a calendar event for a specified user.	`OUTLOOK_DELETE_USER_EVENT_PERMANENTLY`

Extensions (8)

Action	What it does	Slug
Delete contacts extensions	Delete a navigation property extension from a contact within a child folder.	`OUTLOOK_DELETE_CONTACTS_EXTENSIONS`
Delete event extension	Delete an open extension from a calendar event in a calendar group.	`OUTLOOK_DELETE_EVENT_EXTENSION`
Delete me contact extension	Delete an open extension from a contact.	`OUTLOOK_DELETE_ME_CONTACT_EXTENSION`
Delete me contact folder contact extension	Delete an extension from a contact in a user’s contact folder.	`OUTLOOK_DELETE_ME_CONTACT_FOLDER_CONTACT_EXTENSION`
Delete me event extension	Delete an open extension from a user’s calendar event.	`OUTLOOK_DELETE_ME_EVENT_EXTENSION`
Delete me mail folders messages extensions	Delete a navigation property extension from a message within a mail folder.	`OUTLOOK_DELETE_ME_MAIL_FOLDERS_MESSAGES_EXTENSIONS`
Delete message extension	Delete an open extension from an Outlook message.	`OUTLOOK_DELETE_MESSAGE_EXTENSION`
Delete user contact extension	Deprecated: Use OUTLOOK_DELETE_CONTACTS_EXTENSIONS instead, which supports both /me and /users/{user_id} endpoints.	`OUTLOOK_DELETE_USER_CONTACT_EXTENSION`

Groups (1)

Action	What it does	Slug
Delete calendar group	Delete a calendar group other than the default calendar group.	`OUTLOOK_DELETE_CALENDAR_GROUP`

Mail folders (8)

Action	What it does	Slug
Delete child contact folder permanently	Permanently deletes a child contact folder.	`OUTLOOK_DELETE_CHILD_CONTACT_FOLDER_PERMANENTLY`
Delete contact folder	Delete a contact folder from the user’s mailbox.	`OUTLOOK_DELETE_CONTACT_FOLDER`
Delete contact folder child folder	Delete a child contact folder from a parent contact folder for a specific user.	`OUTLOOK_DELETE_CONTACT_FOLDER_CHILD_FOLDER`
Delete contact folder permanently	Permanently deletes a contact folder.	`OUTLOOK_DELETE_CONTACT_FOLDER_PERMANENTLY`
Delete mail folder	Delete a mail folder from the user’s mailbox.	`OUTLOOK_DELETE_MAIL_FOLDER`
Delete me mail folder child folder	Delete a child mail folder from a parent mail folder.	`OUTLOOK_DELETE_ME_MAIL_FOLDER_CHILD_FOLDER`
Delete me mail folder child folder permanently	Permanently deletes a child mail folder from a parent mail folder.	`OUTLOOK_DELETE_ME_MAIL_FOLDER_CHILD_FOLDER_PERMANENTLY`
Delete user mail folder permanently	Permanently deletes a mail folder for a specific user.	`OUTLOOK_DELETE_USER_MAIL_FOLDER_PERMANENTLY`

Roles and permissions (3)

Action	What it does	Slug
Delete calendar permission	Delete a calendar permission from a user’s calendar within a calendar group.	`OUTLOOK_DELETE_CALENDAR_PERMISSION`
Delete me calendar permission	Delete a calendar permission from a specific user’s calendar.	`OUTLOOK_DELETE_ME_CALENDAR_PERMISSION`
Delete primary calendar permission	Delete a calendar permission from a specific user’s calendar.	`OUTLOOK_DELETE_PRIMARY_CALENDAR_PERMISSION`

Rules (2)

Action	What it does	Slug
Delete email rule	Delete an email rule permanently.	`OUTLOOK_DELETE_EMAIL_RULE`
Delete me mail folder message rule	Delete a message rule from a specific mail folder.	`OUTLOOK_DELETE_ME_MAIL_FOLDER_MESSAGE_RULE`

Tasks (1)

Action	What it does	Slug
Delete todo task		`OUTLOOK_DELETE_TODO_TASK`

Other actions (1)

Action	What it does	Slug
Delete me inference classification override	Delete an inference classification override for a specific sender.	`OUTLOOK_DELETE_ME_INFERENCE_CLASSIFICATION_OVERRIDE`

Connect Outlook

Before you start:

You need an Outlook account that you can sign in to.
Your Squad subscription must be active. Squad does not connect apps while the subscription is not active.

Open Integrations

Open Settings > Integrations.

Add an integration

On the Connected apps tab, click + Add integration.

Find Outlook

Find Outlook in the catalog and click it. You can type the name in Search the catalog….

Choose an access level

Under Default scope, choose an access level. This level applies to every agent.

Click Connect Outlook

Click Connect Outlook. The Outlook sign-in page opens in a new tab.

Check that it works: Outlook shows under YOUR CONNECTIONS, with a row for the account and its access level.

Change the access level

Under YOUR CONNECTIONS, find the Outlook account.
Open the account menu (⋯) and click Manage scope.
Under Default scope, choose the new level.
Click Save access.

The change does not need a new sign-in. Agents get the new level from their next call.

Set access for one agent

Every agent uses the account’s level unless you set something else for it. You can narrow one agent to a lower level, or block it.

Under YOUR CONNECTIONS, open the account menu (⋯) on the Outlook account.
Click Manage scope.
Under Per-agent access, find the agent.
Choose the Default option to follow the account’s level, choose a lower level, or choose No access.
Click Save access.

An agent never gets more than the account’s level, even if you choose a higher level for it. Changes apply from the agent’s next call. An agent with No access does not see the account.

Use more than one Outlook account

Click + Account on the Outlook card to connect another account. Agents use the primary account unless they are asked to use a specific one.

After you click + Account, follow the connect steps above.
Each account has its own access level.
The first account you connect becomes the primary account. It shows ★ PRIMARY.
To change the primary account, open the account menu (⋯) and click Make primary.
To tell accounts apart, open the account menu (⋯) and click Rename.

Reconnect or disconnect

Reconnect when the connection has expired, or when you need to change what the account can reach on the Outlook side:

Open the account menu (⋯) and click Reconnect.
Click Reauthorize on Outlook.
Sign in to Outlook and approve the request.

Reconnect signs in to the same account again. It does not add a second connection. Open the account menu (⋯) on the Outlook account and click Disconnect. Agents lose access to that account at once.

Disconnect acts at once, with no confirmation step. If it was the primary account, another connected Outlook account becomes primary.

Costs

Outlook actions do not use Squad credits. Connected apps never use credits. For what does use credits, see What Squad costs.

Troubleshooting

An agent reports that an action is not allowed on this account.

Cause: the action is outside the account’s access level, or outside the level you set for that agent.
Fix: choose a higher level in Manage scope, or change the agent’s row under Per-agent access.

An agent says it has no access to Outlook, or it does not see the account.

Cause: the agent is set to No access under Per-agent access, or the account is not connected.
Fix: open Manage scope and change the agent’s row. If the account is missing, connect it again.

Connecting or saving fails with “Your subscription isn’t active.”

Cause: your Squad subscription is not active.
Fix: resubscribe. See Manage your subscription.

An agent says the Outlook connection has expired.

Cause: the sign-in for that account is no longer valid.
Fix: use Reconnect on the account.

Common questions

Can I limit what agents can do in Outlook?

Can I connect more than one Outlook account?

Click + Account on the Outlook card to connect another account. Agents use the primary account unless they are asked to use a specific one.

How do I disconnect Outlook?

Open the account menu (⋯) on the Outlook account and click Disconnect. Agents lose access to that account at once.

Connect apps

Add an MCP server or an API key

Use this when an action you need is not in this app.

Recommended

Analytics

Communication

CRM & Support

Dev & Project Management

E-commerce & Payments

Email & Productivity

File Storage

Finance & Time

Marketing & Social

Scheduling & Meetings

Access levels

What agents can do at each level

Connect Outlook

Change the access level

Set access for one agent

Use more than one Outlook account

Reconnect or disconnect

Costs

Troubleshooting

Common questions

Connect apps

Add an MCP server or an API key

​Access levels

​What agents can do at each level

​Connect Outlook

​Change the access level

​Set access for one agent

​Use more than one Outlook account

​Reconnect or disconnect

​Costs

​Troubleshooting

​Common questions

​Related pages

Connect apps

Add an MCP server or an API key

Access levels

What agents can do at each level

Connect Outlook

Change the access level

Set access for one agent

Use more than one Outlook account

Reconnect or disconnect

Costs

Troubleshooting

Common questions

Related pages