Access levels
Each HubSpot account has an access level: Read-only, Read + write CRM, and Full access. Squad refuses any agent action outside that level. You can also narrow or block single agents under Per-agent access.What agents can do at each level
Each level opens with a short summary in plain tasks, then lists every action it adds, grouped by what the action works on. You do not need to name actions. Ask in plain words, and the agent searches for the matching action. Each action shows its name, a one-line description where the HubSpot action catalog has one, and its slug. The slug is the ID that agents use when they call the action.Read-only
Read-only
- View and search emails
- View properties
- View and search responses
- View and search companies
- View and search line items
- View and search quotes
- View settings
- View and run templates
- View and search campaigns
- View contacts
- View events
- View groups
Account details (1)
Account details (1)
Assets (1)
Assets (1)
Audit logs (1)
Audit logs (1)
Campaigns (2)
Campaigns (2)
Change history (1)
Change history (1)
Companies (3)
Companies (3)
Contacts (2)
Contacts (2)
Deals (1)
Deals (1)
Drafts (1)
Drafts (1)
Emails (6)
Emails (6)
Engagements (1)
Engagements (1)
Errors (1)
Errors (1)
Events (3)
Events (3)
Groups (2)
Groups (2)
Line items (3)
Line items (3)
Lists (1)
Lists (1)
Objects (1)
Objects (1)
Pages (1)
Pages (1)
Pipeline stages (2)
Pipeline stages (2)
Pipelines (2)
Pipelines (2)
Products (1)
Products (1)
Properties (7)
Properties (7)
Quotes (3)
Quotes (3)
Records (1)
Records (1)
Reports (3)
Reports (3)
Responses (4)
Responses (4)
Schemas (2)
Schemas (2)
Settings (3)
Settings (3)
Templates (3)
Templates (3)
Tickets (2)
Tickets (2)
Types (2)
Types (2)
Versions (2)
Versions (2)
Other actions (3)
Other actions (3)
Read + write CRM (recommended)
Read + write CRM (recommended)
- Create, update, archive, send, and publish emails
- Search, create, update, and archive contacts
- Search, create, update, and archive deals
- Search, create, update, and archive products
- Create, update, and archive companies
- Search, create, update, and archive objects
- Create, update, and archive tickets
- Create, update, and archive line items
- View and create associations
- Create, update, and archive responses
- Update settings
- Create and update campaigns
Account details (1)
Account details (1)
Activities (2)
Activities (2)
Associations (5)
Associations (5)
Calls (2)
Calls (2)
Campaigns (5)
Campaigns (5)
Companies (8)
Companies (8)
Contacts (12)
Contacts (12)
Deals (10)
Deals (10)
Drafts (1)
Drafts (1)
Emails (12)
Emails (12)
Engagements (2)
Engagements (2)
Events (2)
Events (2)
Groups (2)
Groups (2)
Line items (7)
Line items (7)
Lists (2)
Lists (2)
Meetings (3)
Meetings (3)
Members (2)
Members (2)
Notes (2)
Notes (2)
Objects (9)
Objects (9)
Owners (2)
Owners (2)
Pages (1)
Pages (1)
Pipeline stages (2)
Pipeline stages (2)
Pipelines (2)
Pipelines (2)
Posts (1)
Posts (1)
Products (10)
Products (10)
Properties (6)
Properties (6)
Quotes (6)
Quotes (6)
Responses (7)
Responses (7)
Schemas (2)
Schemas (2)
Settings (5)
Settings (5)
Tasks (2)
Tasks (2)
Templates (2)
Templates (2)
Threads (1)
Threads (1)
Tickets (9)
Tickets (9)
Tokens (2)
Tokens (2)
Versions (3)
Versions (3)
Workflows (2)
Workflows (2)
Other actions (4)
Other actions (4)
Full access
Full access
- Delete associations
- Delete campaigns
- Delete schemas
- Delete settings
- Create and delete workflows
- Delete calls
- Delete contacts
- Delete deals
- Delete emails
- Archive groups
- Delete meetings
- Delete notes
Connect HubSpot
Before you start:- You need a HubSpot account that you can sign in to.
- Your Squad subscription must be active. Squad does not connect apps while the subscription is not active.
Open Integrations
Add an integration
Find HubSpot
Choose an access level
Click Connect HubSpot
Sign in to HubSpot
Change the access level
- Under YOUR CONNECTIONS, find the HubSpot account.
- Open the account menu (⋯) and click Manage scope.
- Under Default scope, choose the new level.
- Click Save access.
Set access for one agent
Every agent uses the account’s level unless you set something else for it. You can narrow one agent to a lower level, or block it.- Under YOUR CONNECTIONS, open the account menu (⋯) on the HubSpot account.
- Click Manage scope.
- Under Per-agent access, find the agent.
- Choose the Default option to follow the account’s level, choose a lower level, or choose No access.
- Click Save access.
Use more than one HubSpot account
Click + Account on the HubSpot card to connect another account. Agents use the primary account unless they are asked to use a specific one.- After you click + Account, follow the connect steps above.
- Each account has its own access level.
- The first account you connect becomes the primary account. It shows ★ PRIMARY.
- To change the primary account, open the account menu (⋯) and click Make primary.
- To tell accounts apart, open the account menu (⋯) and click Rename.
Reconnect or disconnect
Reconnect when the connection has expired, or when you need to change what the account can reach on the HubSpot side:- Open the account menu (⋯) and click Reconnect.
- Click Reauthorize on HubSpot.
- Sign in to HubSpot and approve the request.
Costs
HubSpot actions do not use Squad credits. Connected apps never use credits. For what does use credits, see What Squad costs.Troubleshooting
An agent reports that an action is not allowed on this account.- Cause: the action is outside the account’s access level, or outside the level you set for that agent.
- Fix: choose a higher level in Manage scope, or change the agent’s row under Per-agent access.
- Cause: the agent is set to No access under Per-agent access, or the account is not connected.
- Fix: open Manage scope and change the agent’s row. If the account is missing, connect it again.
- Cause: your Squad subscription is not active.
- Fix: resubscribe. See Manage your subscription.
- Cause: the sign-in for that account is no longer valid.
- Fix: use Reconnect on the account.
Common questions
Can I limit what agents can do in HubSpot?
Can I limit what agents can do in HubSpot?
Can I connect more than one HubSpot account?
Can I connect more than one HubSpot account?
How do I disconnect HubSpot?
How do I disconnect HubSpot?