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Connect Fathom so your agents can work in your Fathom account.

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Access levels

Fathom has one level. The connect window shows it as Default and describes it as “Standard access.” Agents can use all 7 Fathom actions. You cannot choose a narrower level for Fathom. You can block single agents with No access under Per-agent access. The Fathom sign-in page asks you to approve full access to your account. This is expected. Squad does not narrow the sign-in, and standard access does not limit which Fathom actions agents can use.

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What agents can do

The summary below groups the Fathom actions into plain tasks. The full list after it names every action, grouped by what the action works on. You do not need to name actions. Ask in plain words, and the agent searches for the matching action.
Find an action. Open the list and use your browser’s find (Ctrl+F, or Cmd+F on a Mac) with a word from the task or part of a slug. Or ask your agent in plain words, for example “What can you do in my Fathom account?” The agent can search the Fathom actions for you.
Each action shows its name, a one-line description where the Fathom action catalog has one, and its slug. The slug is the ID that agents use when they call the action.
  • Create and delete webhooks
  • View meetings
  • View members
  • View recordings
  • View teams
  • View transcripts

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Connect Fathom

Before you start:
  • You need a Fathom account that you can sign in to.
  • Your Squad subscription must be active. Squad does not connect apps while the subscription is not active.
1

Open Integrations

Open Settings > Integrations.
2

Add an integration

On the Connected apps tab, click + Add integration.
3

Find Fathom

Find Fathom in the catalog and click it. You can type the name in Search the catalog….
4

Keep the default level

Under Default scope, keep Default. It is the only option.
5

Click Connect Fathom

Click Connect Fathom. The Fathom sign-in page opens in a new tab.
6

Sign in to Fathom

Sign in to Fathom and approve the request.
Check that it works: Fathom shows under YOUR CONNECTIONS, with a row for the account and its access level.

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Set access for one agent

Every agent can use the account unless you block it.
  1. Under YOUR CONNECTIONS, open the account menu (⋯) on the Fathom account.
  2. Click Manage scope.
  3. Under Per-agent access, find the agent.
  4. Choose No access to block the agent. Choose Default (Default) to allow it again.
  5. Click Save access.
Changes apply from the agent’s next call. An agent with No access does not see the account.

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Use more than one Fathom account

Click + Account on the Fathom card to connect another account. Agents use the primary account unless they are asked to use a specific one.
  • After you click + Account, follow the connect steps above.
  • The first account you connect becomes the primary account. It shows ★ PRIMARY.
  • To change the primary account, open the account menu (⋯) and click Make primary.
  • To tell accounts apart, open the account menu (⋯) and click Rename.

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Reconnect or disconnect

Reconnect when the connection has expired, or when you need to change what the account can reach on the Fathom side:
  1. Open the account menu (⋯) and click Reconnect.
  2. Click Reauthorize on Fathom.
  3. Sign in to Fathom and approve the request.
Reconnect signs in to the same account again. It does not add a second connection. Open the account menu (⋯) on the Fathom account and click Disconnect. Agents lose access to that account at once.
Disconnect acts at once, with no confirmation step. If it was the primary account, another connected Fathom account becomes primary.

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Costs

Fathom actions do not use Squad credits. Connected apps never use credits. For what does use credits, see What Squad costs.

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Troubleshooting

An agent says it has no access to Fathom, or it does not see the account.
  • Cause: the agent is set to No access under Per-agent access, or the account is not connected.
  • Fix: open Manage scope and change the agent’s row. If the account is missing, connect it again.
Connecting or saving fails with “Your subscription isn’t active.” An agent says the Fathom connection has expired.
  • Cause: the sign-in for that account is no longer valid.
  • Fix: use Reconnect on the account.

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Common questions

You cannot choose a narrower level for Fathom. You can block single agents with No access under Per-agent access.
Click + Account on the Fathom card to connect another account. Agents use the primary account unless they are asked to use a specific one.
Open the account menu (⋯) on the Fathom account and click Disconnect. Agents lose access to that account at once.

Connect apps

Add an MCP server or an API key

Use this when an action you need is not in this app.