Access levels
Mailchimp has one level. The connect window shows it as Default and describes it as “Standard access.” Agents can use all 275 Mailchimp actions. You cannot choose a narrower level for Mailchimp. You can block single agents with No access under Per-agent access. The Mailchimp sign-in page asks you to approve full access to your account. This is expected. Squad does not narrow the sign-in, and standard access does not limit which Mailchimp actions agents can use.What agents can do
The summary below groups the Mailchimp actions into plain tasks. The full list after it names every action, grouped by what the action works on. You do not need to name actions. Ask in plain words, and the agent searches for the matching action. Each action shows its name, a one-line description where the Mailchimp action catalog has one, and its slug. The slug is the ID that agents use when they call the action.- View and manage reports
- View, create, update, and delete folders
- View, search, create, update, delete, send, start, stop, cancel, and manage campaigns
- View, create, update, and delete line items
- View, create, update, and delete webhooks
- View, update, delete, send, start, and stop emails
- View, search, update, archive, and delete members
- View activities
- View, create, update, delete, and publish landing pages
- View, create, update, and delete orders
- View, create, update, and delete products
- View, create, update, and delete carts
All 275 Mailchimp actions
All 275 Mailchimp actions
Activities (8)
Activities (8)
Ads (1)
Ads (1)
Answers (1)
Answers (1)
Apps (2)
Apps (2)
Automations (4)
Automations (4)
Campaigns (20)
Campaigns (20)
Carts (5)
Carts (5)
Categories (5)
Categories (5)
Checklists (1)
Checklists (1)
Clients (1)
Clients (1)
Code (5)
Code (5)
Contacts (6)
Contacts (6)
Content (5)
Content (5)
Conversations (2)
Conversations (2)
Customers (6)
Customers (6)
Domains (5)
Domains (5)
Emails (9)
Emails (9)
Events (3)
Events (3)
Exports (3)
Exports (3)
Fields (5)
Fields (5)
Files (5)
Files (5)
Folders (15)
Folders (15)
Forms (2)
Forms (2)
History (2)
History (2)
Images (5)
Images (5)
Interests (5)
Interests (5)
Landing pages (7)
Landing pages (7)
Line items (10)
Line items (10)
Links (1)
Links (1)
Lists (7)
Lists (7)
Locations (1)
Locations (1)
Members (13)
Members (13)
Messages (5)
Messages (5)
Notes (5)
Notes (5)
Orders (6)
Orders (6)
Products (11)
Products (11)
Reports (17)
Reports (17)
Resources (1)
Resources (1)
Responses (2)
Responses (2)
Rules (5)
Rules (5)
Segments (5)
Segments (5)
Settings (1)
Settings (1)
Sites (5)
Sites (5)
Stores (5)
Stores (5)
Subscribers (9)
Subscribers (9)
Surveys (3)
Surveys (3)
Templates (5)
Templates (5)
Webhooks (10)
Webhooks (10)
Other actions (8)
Other actions (8)
Connect Mailchimp
Before you start:- You need a Mailchimp account that you can sign in to.
- Your Squad subscription must be active. Squad does not connect apps while the subscription is not active.
Open Integrations
Add an integration
Find Mailchimp
Keep the default level
Click Connect Mailchimp
Sign in to Mailchimp
Set access for one agent
Every agent can use the account unless you block it.- Under YOUR CONNECTIONS, open the account menu (⋯) on the Mailchimp account.
- Click Manage scope.
- Under Per-agent access, find the agent.
- Choose No access to block the agent. Choose Default (Default) to allow it again.
- Click Save access.
Use more than one Mailchimp account
Click + Account on the Mailchimp card to connect another account. Agents use the primary account unless they are asked to use a specific one.- After you click + Account, follow the connect steps above.
- The first account you connect becomes the primary account. It shows ★ PRIMARY.
- To change the primary account, open the account menu (⋯) and click Make primary.
- To tell accounts apart, open the account menu (⋯) and click Rename.
Reconnect or disconnect
Reconnect when the connection has expired, or when you need to change what the account can reach on the Mailchimp side:- Open the account menu (⋯) and click Reconnect.
- Click Reauthorize on Mailchimp.
- Sign in to Mailchimp and approve the request.
Costs
Mailchimp actions do not use Squad credits. Connected apps never use credits. For what does use credits, see What Squad costs.Troubleshooting
An agent says it has no access to Mailchimp, or it does not see the account.- Cause: the agent is set to No access under Per-agent access, or the account is not connected.
- Fix: open Manage scope and change the agent’s row. If the account is missing, connect it again.
- Cause: your Squad subscription is not active.
- Fix: resubscribe. See Manage your subscription.
- Cause: the sign-in for that account is no longer valid.
- Fix: use Reconnect on the account.
Common questions
Can I limit what agents can do in Mailchimp?
Can I limit what agents can do in Mailchimp?
Can I connect more than one Mailchimp account?
Can I connect more than one Mailchimp account?
How do I disconnect Mailchimp?
How do I disconnect Mailchimp?